Summer of 1983: Merger of Southwest Federal Savings of Wichita into Capitol Federal, providing two new office locations, one downtown at 130 North Market and one at 4020 West Maple. The downtown office moved three times once in 1988 to Centre City Plaza, 151 North Main, in 1992 to the Epic Center, 301 N. Main, then to Bradley Fair in 1998. Nancy Hepburn, a Southwest Federal employee, joined Capitol Federal with the merger, becoming the first West Wichita branch manager at 4020 West Maple.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.