With over $200 million in assets, Capitol Federal opened its second branch in Kansas City at 95th and Nall in December 1962. In late 1968, celebrating its 75th anniversary, Capitol Federal unveiled its newly constructed five-story building - highlighted with blue mosaic tiles imported from Italy - introducing it as Capitol Federal's new Johnson County Headquarters. When the first Nall Hills branch was being demolished, branch services were maintained in a temporary trailer with a drive up.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.