October 1973: Eleventh office opens. This one-story building is located three blocks west of I-35 on Santa Fe Street. Olathe means "Beautiful" in the Shawnee language. Prior to opening, Larry Brubaker took a lot of kidding about being the manager for a "staff of three people in a blue brick building out in the country!" The area nearby mostly was open field; truly at the edge of town. Larry received a pair of overalls as an open house gift.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.