This profile is uncertified and using publicly sourced data
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Business Details
About
BankATMMortgage Lender
1954: First Capitol Federal branch in the greater Kansas City metro area. Known as the "Pioneer of Johnson County", it was first managed by longtime Capitol Federal employee - later Chief Lending Officer and board member - Bob Maupin. Temporarily located in building with an ice cream parlor next door and a dance studio upstairs. Bob said, "During weekdays and especially Saturday afternoons when dance lessons were at their peak, we thought the ceiling would fall in!" The new location for the Mission branch opened in 2010.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.