Capitol Federal opened its 24th office, its ninth within Johnson County. With Olathe, Lenexa was among the fastest growing cities in the metro area, and aware of its potential, management decided to construct a new office at 15525 West 87th Street Parkway. Chairman John C. Dicus officially declared the office open with a ribbon cutting ceremony on April 26.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.