The 13th branch, but no superstition here - great branch, great community! Capitol Federal's 80th birthday. Emporia branch is the result of Capitol Federal's first merger with another savings and loan, the Mutual Building and Loan Association of Emporia - on October 1, 1973. Kent Manion, first branch manager. With end of quarter, converted all Mutual records to Capitol Federal's live on-line computer system. The uniquely designed office was built in 1929 at 6th and Commercial.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.