Called today 10/23/25 to inquire about getting a common document notarized. I was told that they don’t notarize anything not related to PNC. Called the Cool Creek branch and promptly made an appointment with the notary there. Very disappointed in the Westfield location…..I would note that my account balance is (soon was) over 25k.
GW
Gina Woods
Sep 9, 2025
1.0
This a general review of PNC and not specific the the Westfield Branch location. The staff at this branch have been friendly and helpful.
However, this bank is, in general, is cruel and unhelpful. At my brother's passing we used his bank, PNC, to establish the estate account. The account was set up and we began the wait for the checks...and waited...and waited some more. My brother owed a small amount on a PNC credit card. Then we get notice that PNC bank was filing suit against the estate for the small amount owed on the credit card. They would not take their own bank's debit card. It had to be check. The checks that still had not arrived from PNC Bank!
These people are completely incompetent.
KW
Kevin Werner
Jun 13, 2025
1.0
This “bank” literally does not have money!!! What a joke!!!
MK
Max Kulis
Jul 16, 2020
1.0
This location’s existence isn’t without purpose, no drive thru, lobby closed, people inside twiddling their thumbs. This location is a glorified atm. Some people can’t do everything with a damn machine.