PNC Bank

Reviews

• LW

  Laura Warden

  Oct 23, 2025
  1.0
  Called today 10/23/25 to inquire about getting a common document notarized. I was told that they don’t notarize anything not related to PNC. Called the Cool Creek branch and promptly made an appointment with the notary there. Very disappointed in the Westfield location…..I would note that my account balance is (soon was) over 25k.
• GW

  Gina Woods

  Sep 9, 2025
  1.0
  This a general review of PNC and not specific the the Westfield Branch location. The staff at this branch have been friendly and helpful. However, this bank is, in general, is cruel and unhelpful. At my brother's passing we used his bank, PNC, to establish the estate account. The account was set up and we began the wait for the checks...and waited...and waited some more. My brother owed a small amount on a PNC credit card. Then we get notice that PNC bank was filing suit against the estate for the small amount owed on the credit card. They would not take their own bank's debit card. It had to be check. The checks that still had not arrived from PNC Bank! These people are completely incompetent.
• SS

  Steven

  Aug 29, 2022
  1.0
  Why even have this branch. If PNC reads these, this branch is a drain. ATMs rarely work. People inside can’t do anything except give direct to another PNC. Waste of real estate, financial resources, and talent.
• SR

  Sandeep Rai

  Aug 16, 2022
  1.0
  I agree with all the 1-star reviews. This is only a ATM location and even their ATM doesn’t have money half the time! They should consider closing down or renaming it to NOT PNC bank! Please use the 146th location where they actually provide banking services with great customer service.
• HJ

  Heidi Jelden

  Feb 12, 2022
  1.0
  What bank doesn't have money?!?!?

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