Flagstar Bank in South Bend, IN brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
I just I just opened a checking account and they had NO MANAGER for this store. Apparently the Hispanic lady helping me open my account was substituting from another store and messed up and didn't send my debit card because she was too busy screaming in my face at other Hispanics walking in the door talking in Spanish and she wasn't paying attention to my situation and she told me I would be getting my new debit card in 7-10 business days but it's been 14 and I still haven't received it. Apparently after calling another store they said she NEVER EVEN SENT IT!!!! I've never dealt with such horrible customer service by a manager of a bank dealing with my hard earned money. Don't expect to get a debit card for a month going with this bank.
JC
Jacqueline Clay
Jul 21, 2020
1.0
This branch has thee worst customer service ever! They refused to notarize a document for security discretion which is an inconvenience to the customer in which i believed to be just as important! I've ordered 2 new debit cards since Covid hit, no new card. They're pretty much useless at this point. Flagstar needs to close or go back to wells fargo! Thunbs down for western branch very bad service. They just lost a customer.
AW
Ariyan White
Dec 10, 2018
1.0
If I Could Give This Bank 0 Stars I Would . Not Able To Acess Anything About My Account Only If I Go To The ATM, Hours Of Wait Time For Customer Service, Everything Just Been Hell! Looking For A New Bank Currently
What are the regular business hours of Flagstar Bank in South Bend, IN?
Flagstar Bank in South Bend is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Flagstar Bank offer drive-through banking services?
Yes, Flagstar Bank provides drive-through services Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
Which holiday dates is Flagstar Bank closed in 2025?
Flagstar Bank will be closed on November 11, 2025; November 27, 2025; and December 25, 2025.
What banking products and services does Flagstar Bank provide?
Flagstar Bank offers a full suite of consumer banking solutions including everyday checking, high-yield savings accounts, certificates of deposit (CDs), lending options, and financial planning services.
How can I contact Flagstar Bank in South Bend?
You can contact Flagstar Bank by phone at +1 574-237-3500 or send a fax to +1 888-382-6913.
Where is Flagstar Bank located in South Bend?
Flagstar Bank is located at 2317 W. Western Avenue, South Bend, IN 46619, USA.
Is there a mobile app available for Flagstar Bank customers?
Yes, customers can use the Flagstar Mobile Banking app available for Android on Google Play and for iOS on the Apple App Store.
What nearby places can I visit when I come to Flagstar Bank on Western Avenue?
Nearby you can visit Marathon gas station convenience store for refreshments, Tortilleria El Sol and Restaurante for authentic Mexican cuisine, and PNA 83 South Bend which offers bowling and community events.
Are there nearby transit options or landmarks to help me find Flagstar Bank?
While specific transit stations are not listed, Flagstar Bank is located near popular spots like Western Union and the Marathon gas station, which can serve as landmarks when visiting the area.
What dining options are available near Flagstar Bank?
Several dining options near Flagstar Bank include El Sinaloense and Chico's Mexican-American Restaurant for Mexican dishes, Huichi Restaurant offering diner-style meals, and Bill's Place for American breakfast and brunch.
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