For the most part I receive good service. But Ryan is not pleasant, he knew I needed a notary and got up and went to lunch. Then no one told us the other person was in a meeting. After about 10 minutes I had to ask to find out it may be 20 minutes or more!¡! What the heck. Have some common courtesy! Ryan has been disrespectful before. I guess it's just hard to find good help!
NL
Nick Leonard
Nov 21, 2025
1.0
DO NOT BANK WITH THEM the bank admitted that even if you have issues the branch manager is unable to help you you must call a 1800 number to have issues resolved and the 1800 number hangs up on you ABSOLUTELY HORRIBLE BANK I would recommend a local or semi local bank where you are not just a number
BR
Brian Remson
May 12, 2022
5.0
Very clean and friendly associates, took care of all my banking 8n a safe and quick way.
KL
Kendall Louden
Jun 26, 2021
1.0
If I could give negative reviews I would, incredibly slow service and completely incompetent staff. Was there on a Saturday trying to get bank statements and had to try to explain why I needed my own bank statements, and they gave me the wrong ones! How do you give someone the wrong statements! Complete idiots. I will never visit this Branch again.
What are the regular business hours of PNC Bank at 2014 State St, New Albany?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank offer drive-through service at the New Albany location?
Yes, the New Albany PNC Bank branch offers drive-through banking services during regular business hours.
Can I schedule an appointment to visit PNC Bank in New Albany?
Yes, you can schedule an appointment online using the PNC Bank scheduling app or website for the New Albany branch.
What banking products does PNC Bank provide at this location?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment services at this branch.
Does the New Albany PNC Bank branch provide notary and safe deposit box services?
Yes, this branch offers notary services (by appointment) and safe deposit box services to customers.
Is the PNC Bank branch at 2014 State St accessible for customers with disabilities?
Yes, this location has wheelchair accessible entrances and parking, ensuring accessibility for customers with disabilities.
What digital banking apps does PNC Bank support?
PNC Bank supports mobile banking apps available on both iOS and Android platforms for convenient account access and management.
What nearby ATMs and financial services can customers find close to PNC Bank in New Albany?
Near PNC Bank, customers can access additional ATMs and financial services at The Exchange Network and LibertyX Bitcoin ATM, providing convenient options for cash and currency exchange.
Are there convenient nearby services for shipping and money transfer close to PNC Bank?
Yes, USPS offers shipping and postal services nearby, and Western Union provides money transfer services, making them convenient options for customers visiting PNC Bank.
What dining options can I find near the PNC Bank branch in New Albany?
Near PNC Bank, you can visit McDonald's for fast food or enjoy Mexican cuisine at Tumbleweed Tex Mex Grill, great for grabbing a meal before or after your banking visit.
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