US #1364 Federal Credit Union
4.5118 reviews
Certified by US #1364 Federal Credit Union • Feb 08, 2026
Business Details
8400 Broadway, Merrillville, IN
46410, United States
Certified by US #1364 Federal Credit Union • Feb 08, 2026
(219) 769-1700
Certified by US #1364 Federal Credit Union • Feb 08, 2026
https://www.usfederalcu.org/
Certified by US #1364 Federal Credit Union • Feb 08, 2026
About
Certified by US #1364 Federal Credit Union • Feb 08, 2026
Credit UnionConstruction LoansCommercial Mortgage LenderEquity LoansHome Loan Provider
US #1364 Federal Credit Union is a local credit union with 5 branches in northwest Indiana. Since 1936, we've been serving the communities we reside in. Our goal is to provide the best financial products and high-end service to the members that choose to bank with us. From great rates on deposit accounts or low interest rates on loans, we are working everyday to meeting our member's financial needs and providing satisfaction. It's our number one priority!
Location
Certified by US #1364 Federal Credit Union • Feb 08, 2026
Hours
Certified by US #1364 Federal Credit Union • Feb 08, 2026
Reviews
4.5
118 reviews
5 stars
99
4 stars
2
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2
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1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting employees like Emily, Christopher, and Sally.
Branch Experience
Several reviews mentioned issues with branch operations, including long wait times, inaccurate information about hours, and inconsistent teller service.
Loan Processing
Customers reported positive experiences with loan processing, noting the efficiency and knowledge of staff members during these transactions.
Mixed Feedback
While many reviews were positive, there were also complaints about rude staff, mistakes in transactions, and a decline in overall service quality.
- DDDonald Doss5 days ago5.0This is a great credit union. The staff is friendly and I have always gotten positive results from here. Mrs Rowton helped me with a car loan and she was great. Very very patient with me because I was back and forth with my loan and she answered all my questions. This was my second auto loan and I recommend it to anyone. Great rates also considering the economy.
- RBRomella BozemanJan 23, 20265.0Christopher excellent service every time. The staff is always friendly, knowledgeable, and efficient. My transactions are smooth, and I feel confident trusting them with my finances. Highly recommend! Sally, Sara , Courtney , Susan, Adriana , Vincent , Missy,Emily , and Sydney
- DSD'Andre SpearsJan 22, 20265.0Emily is absolutely amazing! She is beyond friendly, very personable, and makes you feel valued the moment you walk in. U.S. Federal Credit Union should keep her at the front counter—every customer deserves service like hers.
- BBBernadette brownJan 17, 20265.0When i need them US Federal Credit Union is the best. Christopher Saylor was very professional and courteous he is very knowledgeable. He made sure I understood all of my options. Thanks Chris!
- MMMichele McKinleyJan 16, 20265.0We have always had great experiences at this credit union! The service has always been exceptional and the staff have been excellent especially Sally who has dealt with us on loans and CD’s. She has always been friendly and sincere and makes sure our business is completely taken care of before we leave. We always feel very comfortable dealing with her!
Frequently Asked Questions About US #1364 Federal Credit Union
What types of financial products does US #1364 Federal Credit Union offer?
US #1364 Federal Credit Union offers deposit accounts with great rates, and low interest loans including construction loans, commercial mortgages, equity loans, and home loans.
Where is US #1364 Federal Credit Union located?
The credit union is located at 8400 Broadway, Merrillville, IN 46410, United States.
What are the regular business hours of US #1364 Federal Credit Union?
The credit union is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is US #1364 Federal Credit Union open on public holidays?
No, the credit union is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact US #1364 Federal Credit Union?
You can reach them by phone at +1 219-769-1700 or visit their website at https://www.usfederalcu.org/.
Does US #1364 Federal Credit Union have a social media presence?
Yes, they can be found on Facebook at facebook.com/usfederalcu, Instagram @usfederalcu, and Twitter @usfederalcu.
Are there other banks near US #1364 Federal Credit Union?
Yes, Centier Bank is located nearby and offers banking and mortgage brokerage services, which might be a convenient alternative or complement to your financial needs.
What dining options are available near US #1364 Federal Credit Union?
Applebee's Grill + Bar is a nearby restaurant where you can enjoy American cuisine and relax before or after your visit to the credit union.
Are there any service or health-related businesses close to US #1364 Federal Credit Union?
Yes, nearby you can find Broadway Physical Therapy and Aspire Home Care, providing physical therapy and home health care services respectively, useful for community members needing health support.
How can nearby transportation services help me visit US #1364 Federal Credit Union?
Transportation providers like United Transport and Dharma Express LLC operate near the credit union, which may offer convenient options to reach the branch if you require transit assistance.
Brand Certified Facts from US #1364 Federal Credit Union
US #1364 Federal Credit Union partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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