US #1364 Federal Credit Union is a local credit union with 5 branches in northwest Indiana. Since 1936, we've been serving the communities we reside in. Our goal is to provide the best financial products and high-end service to the members that choose to bank with us. From great rates on deposit accounts or low interest rates on loans, we are working everyday to meeting our member's financial needs and providing satisfaction. It's our number one priority!
Location
Certified by US #1364 Federal Credit Union • Mar 01, 2026
Certified by US #1364 Federal Credit Union • Mar 01, 2026
Reviews
4.4
120 reviews
5 stars
100
4 stars
2
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2
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1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and efficient, with particular mentions of Emily, Sally, and Christopher for their exceptional service.
Loan Processing
Several reviews highlighted positive experiences with loan processing, noting helpful staff and competitive rates, although there were some complaints about delays and issues with approvals.
Branch Experience
Customers expressed mixed feelings about their experiences at the branches, with some praising the welcoming atmosphere while others reported dissatisfaction with service quality and operational hours.
Staff Recognition
Numerous customers specifically recognized individual staff members for their outstanding service, indicating a strong team presence that contributes positively to customer experiences.
EH
Eric Hampton
5 days ago
2.0
I really don't understand why we don't have any atm or office where we can take care of our business in Gary there's alot of members that are inconvenience having to drive way too Merrillville just to withdraw or take care of other businesses.
RL
Rhonda Landrum
5 days ago
5.0
I received two charges by accident and Missy was able to make it right for me when the company wasn’t able to fix it on their end! I was so thankful to her because who wants their money stuck on their son’s 6th birthday weekend?! Thank you Missy for everything!
JW
Jayla Wright
Feb 5, 2026
5.0
Sally Is your go to! she the best in the branch !
DD
Donald Doss
Feb 4, 2026
5.0
This is a great credit union. The staff is friendly and I have always gotten positive results from here. Mrs Rowton helped me with a car loan and she was great. Very very patient with me because I was back and forth with my loan and she answered all my questions. This was my second auto loan and I recommend it to anyone. Great rates also considering the economy.
RB
Romella Bozeman
Jan 23, 2026
5.0
Christopher excellent service every time. The staff is always friendly, knowledgeable, and efficient. My transactions are smooth, and I feel confident trusting them with my finances. Highly recommend!
Sally, Sara , Courtney , Susan, Adriana , Vincent , Missy,Emily , and Sydney
Frequently Asked Questions About US #1364 Federal Credit Union
What types of financial products does US #1364 Federal Credit Union offer?
US #1364 Federal Credit Union offers deposit accounts with great rates, and low interest loans including construction loans, commercial mortgages, equity loans, and home loans.
Where is US #1364 Federal Credit Union located?
The credit union is located at 8400 Broadway, Merrillville, IN 46410, United States.
What are the regular business hours of US #1364 Federal Credit Union?
The credit union is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is US #1364 Federal Credit Union open on public holidays?
No, the credit union is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact US #1364 Federal Credit Union?
You can reach them by phone at +1 219-769-1700 or visit their website at https://www.usfederalcu.org/.
Does US #1364 Federal Credit Union have a social media presence?
Yes, they can be found on Facebook at facebook.com/usfederalcu, Instagram @usfederalcu, and Twitter @usfederalcu.
Are there other banks near US #1364 Federal Credit Union?
Yes, Centier Bank is located nearby and offers banking and mortgage brokerage services, which might be a convenient alternative or complement to your financial needs.
What dining options are available near US #1364 Federal Credit Union?
Applebee's Grill + Bar is a nearby restaurant where you can enjoy American cuisine and relax before or after your visit to the credit union.
Are there any service or health-related businesses close to US #1364 Federal Credit Union?
Yes, nearby you can find Broadway Physical Therapy and Aspire Home Care, providing physical therapy and home health care services respectively, useful for community members needing health support.
How can nearby transportation services help me visit US #1364 Federal Credit Union?
Transportation providers like United Transport and Dharma Express LLC operate near the credit union, which may offer convenient options to reach the branch if you require transit assistance.
Brand Certified Facts from US #1364 Federal Credit Union
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Certified March 01, 2026Yext Knowledge Graph
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