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The front view of the Merrillville branch with an American flag located in front of it.
Brand Certified

US #1364 Federal Credit Union

4.4
(120 reviews)

Business Details

8400 Broadway, Merrillville, IN
46410, United States
(219) 769-1700
https://www.usfederalcu.org/

About

Credit UnionConstruction LoansCommercial Mortgage LenderEquity LoansHome Loan Provider
US #1364 Federal Credit Union is a local credit union with 5 branches in northwest Indiana. Since 1936, we've been serving the communities we reside in. Our goal is to provide the best financial products and high-end service to the members that choose to bank with us. From great rates on deposit accounts or low interest rates on loans, we are working everyday to meeting our member's financial needs and providing satisfaction. It's our number one priority!

Location

US #1364 Federal Credit Union
8400 Broadway, Merrillville, IN
46410, United States

Hours

Reviews

4.4
120 reviews
5 stars
100
4 stars
2
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and efficient, with particular mentions of Emily, Sally, and Christopher for their exceptional service.

Loan Processing

Several reviews highlighted positive experiences with loan processing, noting helpful staff and competitive rates, although there were some complaints about delays and issues with approvals.

Branch Experience

Customers expressed mixed feelings about their experiences at the branches, with some praising the welcoming atmosphere while others reported dissatisfaction with service quality and operational hours.

Staff Recognition

Numerous customers specifically recognized individual staff members for their outstanding service, indicating a strong team presence that contributes positively to customer experiences.
  • EH
    Eric Hampton
    5 days ago
    2.0
    I really don't understand why we don't have any atm or office where we can take care of our business in Gary there's alot of members that are inconvenience having to drive way too Merrillville just to withdraw or take care of other businesses.
  • RL
    Rhonda Landrum
    5 days ago
    5.0
    I received two charges by accident and Missy was able to make it right for me when the company wasn’t able to fix it on their end! I was so thankful to her because who wants their money stuck on their son’s 6th birthday weekend?! Thank you Missy for everything!
  • JW
    Jayla Wright
    Feb 5, 2026
    5.0
    Sally Is your go to! she the best in the branch !
  • DD
    Donald Doss
    Feb 4, 2026
    5.0
    This is a great credit union. The staff is friendly and I have always gotten positive results from here. Mrs Rowton helped me with a car loan and she was great. Very very patient with me because I was back and forth with my loan and she answered all my questions. This was my second auto loan and I recommend it to anyone. Great rates also considering the economy.
  • RB
    Romella Bozeman
    Jan 23, 2026
    5.0
    Christopher excellent service every time. The staff is always friendly, knowledgeable, and efficient. My transactions are smooth, and I feel confident trusting them with my finances. Highly recommend! Sally, Sara , Courtney , Susan, Adriana , Vincent , Missy,Emily , and Sydney

Frequently Asked Questions About US #1364 Federal Credit Union

What types of financial products does US #1364 Federal Credit Union offer?

US #1364 Federal Credit Union offers deposit accounts with great rates, and low interest loans including construction loans, commercial mortgages, equity loans, and home loans.

Where is US #1364 Federal Credit Union located?

The credit union is located at 8400 Broadway, Merrillville, IN 46410, United States.

Brand Certified Facts from US #1364 Federal Credit Union

This information is certified by US #1364 Federal Credit Union and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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