Business Details
About
BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.1
21 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars0
1 star
9
- RMRodney MillerDec 15, 20251.0I am writing to formally report a highly unprofessional experience at this branch. Unfortunately, the manager’s handling of my request was confusing, inconsistent, and unacceptable. I visited the branch to have a replacement debit card printed, as my previous card had expired. Initially, I was told this could not be done because my account was overdrafted. While still at the branch, I transferred funds to resolve the issue. After that was corrected, I was then told I could not receive a card because additional proof was required to verify my identity and account ownership. I provided all requested verification, including the security code sent via text, my driver’s license, and my Social Security number. Despite this, I was then given a different reason for denial: that my account had “too many addresses” associated with it. I have been a PNC customer for nearly ten years, and having multiple addresses over that time is neither unusual nor inappropriate. This explanation felt arbitrary and was never clearly justified. If there were a legitimate concern regarding account security, it is unclear why I would otherwise be permitted to have a debit card mailed to my address. I was seeking an in-branch replacement only because I was traveling and needed timely access to my card. Overall, the manager’s demeanor and decision-making felt unprofessional and inconsistent, and I left without a resolution. This experience has significantly impacted my confidence in PNC, and based on this interaction, I am strongly considering closing my account.
- MAM AAug 13, 20251.0Go to Zionsville instead if you are a person of color. Literally told me I'm not a regular customer when I have more than what their tellers get paid for a year in my account. Made me have to jump through as many hoops as possible just to withdraw some money. People need to learn how to be respectful to customers. This is why ai is replacing people. When people think being mildly competent at their job is an acceptable standard, it's easy for computers to replace you. Not just that at least the ai doesn't discriminate unless it's programmed to. Sad,expected better from Lebanon.
- OCOPS Lawn CareFeb 10, 20255.0Amazing banking experience- the staff is soo professional! And I appreciate that Soo much!!!
Frequently Asked Questions About PNC Bank
What are the regular operating hours for PNC Bank in Lebanon Downtown?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking?
Yes, the Lebanon Downtown branch offers drive-through banking Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
Can I schedule an appointment at PNC Bank Lebanon?
Yes, you can schedule an appointment using PNC's online scheduling tool available at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07100064.
What banking products does PNC Bank Lebanon offer?
PNC Bank offers a wide range of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at PNC Bank Lebanon?
Services include Instant Debit Card Availability, Change Orders, ATM access, Cashier’s Checks, Safe Deposit Boxes, Wire Transfers, Handicapped Access, Cashing Non-Customer Checks, and Loan Specialists.
Does PNC Bank Lebanon provide wheelchair accessible facilities?
Yes, this branch has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
What should I know about PNC Bank's nearby places in Lebanon?
Nearby places include Sylvia's Place, a social service and bar location; Boone County Multipurpose Center, a community center; and Lebanon Public Library, a great spot for arts and entertainment. You might visit these locations before or after your banking needs.
Are there convenient dining options near PNC Bank Lebanon?
Yes, nearby dining options include El Meson Mexican Restaurant for Mexican cuisine, Boone County Cake Co. for bakery items, and Klooz Brewz, a brewery and pub offering American fare.
Where can I find groceries or shopping near PNC Bank Lebanon?
Nearby grocery and shopping locations include 7M’s Lebanon IGA supermarket, IGA Deli for groceries and quick meals, and Samson Historical for clothing and fashion accessories.
How does the proximity of places like Boone County Multipurpose Center and Lebanon Public Library enhance my visit to PNC Bank?
Visiting PNC Bank alongside nearby Boone County Multipurpose Center and Lebanon Public Library allows you to conveniently manage financial needs while enjoying community events or accessing public resources.