Go to Zionsville instead if you are a person of color. Literally told me I'm not a regular customer when I have more than what their tellers get paid for a year in my account. Made me have to jump through as many hoops as possible just to withdraw some money. People need to learn how to be respectful to customers. This is why ai is replacing people. When people think being mildly competent at their job is an acceptable standard, it's easy for computers to replace you. Not just that at least the ai doesn't discriminate unless it's programmed to. Sad,expected better from Lebanon.
SB
Sonya Blankenship
Jun 15, 2025
1.0
This bank stole $200 of our money and will not help get it back! Went to atm to get cash and atm wasn’t working didn’t send any money out but they still took it out of my account! Tried to get help inside but was met with rudeness and no help at all!!
ED
Emily Dickerson
Dec 29, 2021
1.0
PLEASE CONTACT ME. 12/12 PNC accepted a deposit of $280 to a bank account closed in April. Instead of declining the deposit (as PNC customer service said would happen) I was Instead mailed a check on 12/14. I was told to allow 3-5 business days. Today is 12/29 and I have yet to receive the check or ANY communication about my money! I have called every time! I ensured that my phone number email home address were current aswell. I was told that I would be contacted about changes in the account and have not received ANYTHING.I placed a complaint and asked to speak to a supervisor and after a lengthy hold am told I will be contacted within 24 hours. That was 12/22! I have made over 10 phone calls with no resolution!
I was told I could not even be provided with proof of their errors. I could only go to a branch to verify the money had been deposited to a closed account. The deposit was apart of the funds I had to renew my lease on the 15th. I had no reason too believe that PNC would fail so extravagantly.
i continued to tell my landlord I would have the deposit then have to call and apologize and offer no explanation as none was given too Me! I informed them I had also been charged a 100 late fee and was unable to renew my year lease! I'm a single mother of 2 children I need every dollar I earn.
JR
j r
Oct 15, 2018
5.0
I say every time I show up and have a question about my business account they always have an answer and they are always polite. In my book that goes a long way because that is not always the case.
What are the regular operating hours for PNC Bank in Lebanon Downtown?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through banking?
Yes, the Lebanon Downtown branch offers drive-through banking Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
Can I schedule an appointment at PNC Bank Lebanon?
Yes, you can schedule an appointment using PNC's online scheduling tool available at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07100064.
What banking products does PNC Bank Lebanon offer?
PNC Bank offers a wide range of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank Lebanon provide wheelchair accessible facilities?
Yes, this branch has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
What should I know about PNC Bank's nearby places in Lebanon?
Nearby places include Sylvia's Place, a social service and bar location; Boone County Multipurpose Center, a community center; and Lebanon Public Library, a great spot for arts and entertainment. You might visit these locations before or after your banking needs.
Are there convenient dining options near PNC Bank Lebanon?
Yes, nearby dining options include El Meson Mexican Restaurant for Mexican cuisine, Boone County Cake Co. for bakery items, and Klooz Brewz, a brewery and pub offering American fare.
Where can I find groceries or shopping near PNC Bank Lebanon?
Nearby grocery and shopping locations include 7M’s Lebanon IGA supermarket, IGA Deli for groceries and quick meals, and Samson Historical for clothing and fashion accessories.
How does the proximity of places like Boone County Multipurpose Center and Lebanon Public Library enhance my visit to PNC Bank?
Visiting PNC Bank alongside nearby Boone County Multipurpose Center and Lebanon Public Library allows you to conveniently manage financial needs while enjoying community events or accessing public resources.