Located adjacent to Monument Circle in Mile Square on Pennsylvania St., our Main Banking Center team combines the benefits of local decision-making and superior client service to deliver a full range of banking services to individuals, businesses and nonprofit organizations. If you're visiting downtown Indy or work here, come visit us for all of your banking needs including depository accounts, investments, mortgages, nonprofit/business loans and more.
Location
The National Bank of Indianapolis - Downtown Banking Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.