PNC Bank

Reviews

• AF

  Austin Ferguson

  Jul 14, 2025
  5.0
  Donny was my banker today and so helpful. He was able get me everything I needed super fast. I can't thank him enough for his customer service, help, and for the conversation.
• LN

  Lita Nichols

  Dec 26, 2024
  5.0
  Truly the best branch in the city. I have created relationships with each of them. I’m sad to be leaving as our business has sold but I will drive across town to this location as they are the best
• KE

  Kendra Ellison

  Jun 29, 2024
  1.0
  I have been banking with pnc for years. Never had an issue until today. First the teller in the drive thru seen me pull up and I was signing my check. She gets up and walks away. I send my stuff up to the teller I watched her walk past the window and go help another teller. She walks past the window again and I see her in the lobby. I waited for over 5 mins. I finally had to press the call button to get acknowledged. HORRIBLE CUSTOMER SERVICE. Then finally I get told they won’t cash my check because I don’t have have that amount in my account as if assuming my check was going to bounce. It was check that was from a corporate office. Not a personal check and I asked for that policy information and of course NOBODY COULD SHOW ME NOT EVEN THE MANAGER JON. What is the purpose of me banking with them if I can not cash a check.
• FD

  Freddy Lazaro (D'review)

  Jun 14, 2019
  1.0
  I wanted to open a business account with PNC because I had done some banking with them in the past, but I felt Discriminated based on work clothes having paint on them. the bank letter, this guy and was judgemental and gave me a look like u should not be there. then the teller walks to one of the reps, this rep "tried helping " so I took my business somewhere else and at this other bank (not a PNC location) they where respectful and professional and got my account running in no time.
• MW

  Matt Wilson

  Aug 21, 2010
  1.0
  I stopped by this PNC bank on a weekday afternoon on my lunch break and I was the only person in the lobby.....there was 1 car in the drive-thru. The one teller for the lobby didn't even acknowledge my presence. I waited roughly 3 minutes and the teller looked up and said, "I'll be with you shortly." I waited another 2 minutes and one of the 2 drive thru tellers walked up and said "Someone will be with you shortly." At this time the car in the drive thru had left. I finally asked to speak with the branch manager and I told him what happened. His only response, "I can assure you they were busy." The point is I was there waiting in the lobby...and no one else was around. They couldn't help me...then go back to what they were doing? This is not the first problem I have had at this location. I was a loyal member of National City for over 5 years....it took not even 2 months for PNC to lose my business. I opened an account with Chase and I have nothing but good things to say about them.

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