German American Bank is your bank committed to Hanover. We serve individuals, families, organizations and businesses in Indiana and Kentucky with leading-edge financial products and services in banking, investments and wealth advisory. Our team focuses on providing customer service excellence to each personal and business customer. We can help you open a checking account, obtain financing for a personal or home loan or assist with your business banking needs. Enjoy the convenience of online and mobile banking or our 24-hour ATMs. We're your community bank, committed to local, committed to you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.