Indiana Members Credit Union was established as Indiana University Medical Center Federal Credit Union in 1956 by employees of the Indiana University Medical Center, on what is today’s IU Indianapolis Campus. Established as a member-owned, not-for-profit financial institution, founded on and by the employees of the IU Medical Center, IMCU is still headquartered in Indianapolis and continues to maintain a branch on the campus of IU Indianapolis. Today, IMCU has grown to become the largest credit union in Central Indiana, offering 31 full-service branches and serving over 160,000+ members.
IMCUs mission and values have long been to better the lives of those we serve, through our credit union philosophy of People Helping People.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.