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STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions and innovative use of technology. In addition, two wholly owned subsidiaries, STAR Wealth Management and STAR Insurance Agency, offer licensed professional services in financial planning, trust and asset management, and insurance. STAR Financial Group has grown to $2.02 billion in assets with 40 locations in central and northeast Indiana.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.