PNC Bank

Reviews

• BV

  Bruce Vojak

  Jun 30, 2020
  1.0
  Customer service at this location used to be quite good. Since rotation of staff into this branch from one near downtown Wheaton that was closed, the quality and customer orientation has dropped significantly.
• RK

  Ronald Kudla

  Jun 17, 2020
  1.0
  Wanted to do a wire transfer and had to wait over an hour because branch had only two employees. The manager Jeff was on the drive thru line and would not process my wire transfer even when no one was in the drive thru line. The other employee was with a client for over an hour opening up an account for minors. This was poor service. The manager Jeff was at the Danada branch. A smaller branch nearby (Glen Ellyn) had three employees and could have processed my wire transfer in ten minutes. Jeff should have had an additional employee present even with the lobby closed. Only one drive thru lane was open resulting in long delays.