PNC Bank

3.5
26 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1802 Belvidere Rd, Waukegan, IL
60085, United States

Hours

Reviews

3.5
26 reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
2
1 star
8
  • MM
    MiMi
    Jul 29, 2022
    2.0
    I haven’t had any issues with this particular branch, but every single Friday, when trying to pay bills the service is always unavailable because of “maintenance!” I will be changing banks as this is very inconvenient. I have been trying to access my account today, for the past few hours.
  • JK
    jack kramer
    Aug 10, 2019
    3.0
    Would give 5 stars but you have to ask for a withdrawal slip when you get there.
  • MS
    Michelle Under the Sea
    Jan 14, 2017
    5.0
    I've been happy customer service is fabulous
  • LW
    Lilli Williams
    Feb 7, 2013
    2.0
    Called to receive some banking information about my account so I could set up my direct deposit at work. The young man who answered the phone -- George -- told me that he wasn't going to give me the information that I requested and that I needed to go into a PNC branch and have them give me this information in person. After informing him that I moved 900 miles away and that the closest PNC is now 2 states away from me he essentially told me tough cookies and put me on hold for 15 minutes after I requested to speak to a manager. Extremely rude young man. Nicole (personal banker) and much of the other staff are lovely people to work with, however I don't expect this sort of treatment from people that are handling my money. The woman named Aricelli, who answered the phone after I hung up and called back, was also very nice and helped me out, however that young man definitely needs a talking to or some sort of further training in how to handle his job.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank in Waukegan, IL?

PNC Bank in Waukegan is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through banking services at the Waukegan location?

No, the Waukegan branch of PNC Bank does not offer drive-through services, but it has other onsite services available.