I haven’t had any issues with this particular branch, but every single Friday, when trying to pay bills the service is always unavailable because of “maintenance!” I will be changing banks as this is very inconvenient. I have been trying to access my account today, for the past few hours.
JK
jack kramer
Aug 10, 2019
3.0
Would give 5 stars but you have to ask for a withdrawal slip when you get there.
MS
Michelle Under the Sea
Jan 14, 2017
5.0
I've been happy customer service is fabulous
LW
Lilli Williams
Feb 7, 2013
2.0
Called to receive some banking information about my account so I could set up my direct deposit at work. The young man who answered the phone -- George -- told me that he wasn't going to give me the information that I requested and that I needed to go into a PNC branch and have them give me this information in person. After informing him that I moved 900 miles away and that the closest PNC is now 2 states away from me he essentially told me tough cookies and put me on hold for 15 minutes after I requested to speak to a manager. Extremely rude young man. Nicole (personal banker) and much of the other staff are lovely people to work with, however I don't expect this sort of treatment from people that are handling my money. The woman named Aricelli, who answered the phone after I hung up and called back, was also very nice and helped me out, however that young man definitely needs a talking to or some sort of further training in how to handle his job.
What are the operating hours of PNC Bank in Waukegan, IL?
PNC Bank in Waukegan is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services at the Waukegan location?
No, the Waukegan branch of PNC Bank does not offer drive-through services, but it has other onsite services available.
Can I schedule an appointment online with PNC Bank at Waukegan?
Yes, you can schedule an appointment online using their appointment setting page to meet with bank representatives.
What types of banking products does PNC Bank's Waukegan branch offer?
This branch offers checking, savings, credit cards, online banking, bill pay, auto loans, home equity, mortgage, and investment services.
Is PNC Bank in Waukegan accessible for individuals with disabilities?
Yes, the bank has wheelchair accessible entrances and parking, ensuring accessibility for all customers.
What are some nearby automotive services close to PNC Bank in Waukegan?
Nearby automotive services include Bardales Auto Repair and Karry Brothers Transmissions, where you can get vehicle repairs and maintenance after visiting PNC Bank.
Are there dining options near PNC Bank where customers can eat before or after banking?
Yes, you can enjoy meals at nearby restaurants such as Carnitas Don Roman, Honey Bay’s BBQ, and La Michoacana Premium, offering Mexican food, barbecue, and ice cream.
Where can I find nearby ATMs or financial services close to PNC Bank in Waukegan?
Nearby options include the LibertyX Bitcoin ATM and additional PNC ATMs, providing convenient access to cash and financial services.
Does PNC Bank in Waukegan provide instant debit card availability and cashier's checks?
Yes, the bank offers instant debit card availability and cashier’s checks among its range of services.
Is it possible to contact PNC Bank in Waukegan via phone or social media?
Yes, you can call PNC Bank at +1 847-360-2841 or connect via their social media channels such as Facebook (PNC.Waukegan) and Twitter (@PNCBank).