Terrible customer service experience at PNC. Went in to my local branch to bring the necessary paperwork to close out an account for a family member who recently passed. They told me they need a specific form, which I had with me, that needs to be notarized, but they would not be able to notarize it because I don’t have an account with them. So frustrating.
My family member has an account there, that’s what I am doing there! So now I need to go somewhere else to get it notarized and then go back and close out the account. Making things difficult, just to be difficult, that’s not good service! Now they can guarantee I will NEVER have an account at PNC with this awful service.
CS
Carla Sawa
Feb 15, 2020
1.0
Worst customer service ever! Couldn’t get a signature card updated as no one knows what’s going on and everything is “AGAINST OUR POLICY”
Left hand doesn’t know what the right hand is doing
Moving our accounts.
What are the regular business hours for PNC Bank in Vernon Hills?
PNC Bank Vernon Hills is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank Vernon Hills offer drive-through banking services?
Yes, the bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
Where is the PNC Bank branch located in Vernon Hills?
The PNC Bank branch is located at 1250 S Milwaukee Ave, Vernon Hills, IL 60061, USA.
What types of banking products does PNC Bank Vernon Hills provide?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investment products.
Can I schedule an appointment or banking service with PNC Bank online?
Yes, you can schedule appointments through their online scheduling system available via their website or mobile app.
Is PNC Bank Vernon Hills accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrance, parking, and drive-through services to accommodate individuals with disabilities.
What public places or amenities are nearby PNC Bank in Vernon Hills that customers might visit?
Nearby places include Real Urban Barbecue and Fried Egg for dining, Lincolnshire Academy of Dance for performing arts, and The Commons at Town Center apartments, offering options for eating, entertainment, and housing near the bank.
Are there any restaurants near PNC Bank Vernon Hills for grabbing a meal before or after banking?
Yes, several restaurants such as Real Urban Barbecue, Fried Egg, Halsted Street Deli, Yogen Früz, and Starfish Sushi Lincolnshire offer a variety of dining options near the bank.
How can nearby transit or commercial locations help me find PNC Bank in Vernon Hills?
PNC Bank is located near well-known spots such as JCPenney and Starbucks in Vernon Hills Town Center, which can serve as landmarks or meeting points to easily locate the bank.
Does PNC Bank offer any special services such as notary or wire transfers at the Vernon Hills branch?
Yes, the branch provides services including notary services, wire transfers, cashier's checks, loans specialists, and ATM availability to serve your banking needs.
Brand Certified Facts from PNC Bank
This information is certified by PNC Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: