PNC Bank

Reviews

• GS

  Guriqbal Singh

  Feb 2, 2026
  2.0
  Awful
• PC

  pedro calixto

  Jan 15, 2026
  5.0
  Great service
• SM

  Skip M

  Dec 28, 2025
  1.0
  PINAC... waa, was...
• WW

  Wesley Winston

  Dec 5, 2025
  1.0
  I scheduled a 10:00 AM appointment to open a business checking account, and this was by far one of the most disappointing banking experiences I’ve ever had. Before booking, I spoke with PNC Customer Service to confirm the requirements and availability. I arranged my entire morning, adjusted work obligations, and made sure every detail was in order specifically for this appointment. Upon arrival, instead of being assisted as scheduled, I was told I would need to come back at 3 PM, or return next week Monday or Friday. This was extremely frustrating, especially because the appointment had already been verified and confirmed by PNC. There was no prior call, no notice, and no explanation as to why my scheduled appointment was not being honored. Making time for a business banking appointment isn’t something that can be done casually—especially when running a business and managing multiple responsibilities. Having PNC confirm the time and still turn me away made me feel completely disregarded as a customer. This level of inconvenience and lack of professionalism is unacceptable. I expected a smooth, organized process, but instead I walked away disappointed, dissatisfied, and with my entire day disrupted. PNC needs to greatly improve how they handle appointments and communication with customers, especially business clients who depend on accurate scheduling.