They don’t answer phones at any location. They go to the options to tell you their hours, and online automated menu, but when you select speak to a representative it just rings and rings. Poor poor service!!!!
TW
T W
Sep 8, 2025
1.0
We had $10,000 stolen from our account and PNC has been nothing but a headache to deal with.i highly recommend NOT banking here. They do nothing to protect their custoners
KH
Kim Hayden
Apr 1, 2019
1.0
Drive up hours don't give time for people to bank before work. How about opening at 7:30 am for the drive thru. Thank you!!
SL
stacy Lomelino
Mar 1, 2018
1.0
I would of given fewer then 1 star but that's the lowest rating I could give. Went to cash a paycheck from a company my husband works for who banks with PNC. Was told that even though the check came from that bank because my husband doesn't have an account with them they would charge $10 to cash it. I have never had a bank charge more then $3 to cash a check. No wonder banks are rich they are your modern day Robin Hoods reversed......steal from the poor to make themselves richer. For real PNC $10 to cash a check.......how can you justify such a high dollar amount.
ME
Marlene Emmons
May 17, 2017
5.0
I've banked with PNC as long as It has been open in Springfield. I have always had good wait times, both in the lobby and in the drive through. The staff is always helpful and friendly. More importantly, they have never made an error.
What are the regular business hours of PNC Bank at 3019 Chatham Rd?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services and what are their hours?
Yes, PNC Bank offers drive-through services Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment with PNC Bank through their online scheduling page accessible via their website or the PNC Mobile Banking app.
What products and services does PNC Bank provide?
PNC Bank offers products like Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments. Services include Instant Debit Card Availability, Change Orders, ATM services, Cashier’s Check, Safe Deposit Boxes, Wire Transfers, and Loans Specialist assistance.
Is PNC Bank accessible for individuals with disabilities?
Yes, PNC Bank has wheelchair accessible entrances and parking to accommodate individuals with disabilities.
Where is PNC Bank located and how can I contact them?
PNC Bank is located at 3019 Chatham Rd, Springfield, IL 62704. You can reach them by phone at +1 217-535-6600 or toll-free at +1 888-762-2265.
Are there nearby banks or financial services where I can find additional support?
Yes, nearby options include Security Bank and Edward Jones for financial advising and banking needs, as well as Western Union for money transfer services.
What nearby places can I visit for food or relaxation around PNC Bank?
You can visit McDonald's for fast food, The Dublin Pub for an Irish pub experience, and James Home Kitchen for American and Asian cuisine, all located near PNC Bank.
Are there any wellness or health-related services near PNC Bank?
Nearby wellness options include Reid Family Wellness for chiropractic and nutrition services, Prairie State Counseling LLC, CareLink Home Care Services pharmacy, and Mississippi Valley Regional Blood donation center.
What transportation and convenience services are available near PNC Bank?
Close to PNC Bank, you can find Air Punjab LLC transportation service and Shell gas station with convenience store and car wash amenities.
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