PNC Bank

3.1
20 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1101 Centre West Dr, Springfield, IL
62704, United States

Hours

Reviews

3.1
20 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
1
1 star
8
  • AJ
    Allen Judy
    5 days ago
    5.0
    I need to thank, Sean Pritchard and Beverly Bencher for helping me with a banking fraud situation. They were able to stop it and PNC recovered my money.
  • KM
    Kendall Means
    Dec 27, 2025
    5.0
    Ria is awesome!!
  • AB
    Adrienne Br
    Nov 27, 2025
    1.0
    Unless u feel like visiting them more than ur family I would choose a diff bank u gotta verify ur identity multiple times a month
  • MB
    M'Linda Brown
    Sep 3, 2025
    5.0
    I’ve opened a business account, personal account, and a child account here at different times, and every experience has been excellent. From the start, I’ve met with the staff in person and have always been treated with kindness and professionalism. Since then, I’ve used both the drive-thru and gone inside for assistance, and each time the service has been efficient, knowledgeable, and polite. The business banker is absolutely wonderful—so helpful and a true sweetheart. The new branch manager is fantastic as well, and the entire team clearly cares about their customers. The mobile app is user-friendly and far better than the one I had at my previous bank, making banking on the go stress-free. I’ve also called in for help a few times, and each time my questions were handled directly without being transferred around. Even though I’ve only been with this bank for a few months, I couldn’t be happier with the decision. No problems at all so far, just great service. I would highly recommend this bank to anyone looking for a reliable, customer-focused experience!
  • AR
    Annetta Robinson
    Sep 2, 2025
    1.0
    Do not open an investment account at this branch. They have no clue what they are doing. Will send your pension check to main headquaters instead of there branch. Then tell you it could possibly take weeks before they can find it to process it. In the meantime your money is not making money but sitting on someone desk to eventually mail back to the branch. Just Incompetent!!

Frequently Asked Questions About PNC Bank

What are the regular lobby hours for PNC Bank at 1101 Centre West Dr, Springfield?

The lobby at PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Is there a drive-through service available at this PNC Bank location?

Yes, the drive-through service operates Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.