PNC Bank

Reviews

• EM

  Epy Mercado

  Jan 21, 2025
  5.0
  PNC Bank on South Route 59 Plainfield IL, for me it is the best and preferred bank to do business. Very nice staffs on customer service, and Jake C BM helped me with my financial assistance very professional BM I am happy to do business with PNC Bank until now. I hope they are keeping the best services for us . Thank you Epy Mercado
• PV

  Pam Voitik

  Aug 15, 2022
  1.0
  Last year when my father passed away a check was sent to my mother as death benefit from the Ins. Co. It had my name on it (daughter). Teller said I would need permission to cash it & called over the Mgr. My mother had been a customer of PNC for many yrs & had more than enough to cover the 14,000 amount of the check between her checking and savings account. Manger said we would have to set up a trust act because it said I was the trustee on the check. Didn’t make much sense to me so I took it to my little bank in Sheridan, where I live and I cashed it, with absolutely no issues. I did not, by the way, have enough money in my act. to cover it) At the time, my mother was 86, using a walker & just lost her husband of 65 yrs. The manager turned us away. Actually said maybe you need to consult a lawyer.Not sure her name but she was the bank manager last year in June. Shortly after that, we closed my Moms accounts at that bank. Best decision we ever made. Shame on you PNC for hiring a Mgr that clearly doesn’t know what she’s talking about. And had absolutely no compassion or empathy for the situation. You get a zero in customer service 🤪
• JD

  Jose Diaz

  May 20, 2022
  1.0
  The new manager is a clown and a half
• NB

  Nathan Barber

  Apr 3, 2020
  5.0
  I have banked here for the last 7 years. The staff are very friendly and professional.

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