Joseph Runkle CPA & Tax Preparation

Reviews

• AS

  Alissa Smith

  Mar 10, 2026
  1.0
  After two years of errors involving my tax return and refund deposit, I feel it’s important to share my experience so others can double-check their returns. Last year, my son was incorrectly claimed on my tax return even though I never provided his information. I have text messages showing the employee asked if I was claiming my son and I clearly responded no. I also explained that his father claims him every other year and last year was his year. I was later told the owner “assumed” I was claiming him. This mistake caused unnecessary stress and required multiple phone calls to the IRS and an attorney to make sure I would not be held responsible for an error I did not make. Situations like this can also create serious issues when there are court agreements involved. This year, the employee asked me to send the bank account information for the account I wanted my refund deposited into, and I sent my savings account information. I specifically chose my savings account because my checking account has automatic bills coming out of it all the time, and I didn’t want my refund tied up in that account. Despite providing the correct information, both my federal and state refunds were sent to my checking account instead. At the time my checking account balance was -$422, so most of my nearly $800 federal refund went toward covering that negative balance and I only saw about $200 of it. My state taxes was the same situation. When I questioned this, I was told she had “never heard of someone sending their refund to a savings account,” even though she had asked me to send the account information for where I wanted the deposit. When I reached out about the mistake, I was told it was an “honest mistake,” and during the conversation I was even told to “sue her.” That response was unprofessional when I was simply trying to address mistakes made with my taxes. I understand mistakes can happen, but when someone is trusting a tax preparer with sensitive financial information, accuracy and attention to detail are extremely important. Based on my experience, I would recommend clients double-check everything carefully before their return is filed.
• JS

  Jacob Scherer

  Jan 26, 2026
  5.0
  I am new to the area and was searching for great help with financial planning and tax preparation. Joseph Runkle was very helpful and kind to answer all my questions and offer help in every way he could!
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  Sarah Horton

  Jan 24, 2026
  5.0
  Very knowledgeable and helpful!!
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  Addrianshyro Smithhudson

  Jan 23, 2026
  5.0
  Makes u feel at ease about the I.R.S
• SB

  Scott Bardwell

  Dec 19, 2025
  5.0
  I had an initial consultation with Mr. Runkle for tax advice. Mr. Runkle was knowledgeable and friendly, he answered my questions and assured me he could handle what I needed. Thanks for your advice Joe, I'll see you soon. By the way, a clear desk is the sign of a clear mind according to Einstein.

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