Horrible experience, lack of communication, many account problems since Pnc changed their system, no help from the manager . Not happy at all with Palatine branch
JS
John Sullivan
Nov 18, 2025
5.0
I had a very smooth, professional experience with Lionell Chiero as he processed an IRA rollover for me. Friendly staff and convenient ATM access in front lobby and drive thru.
5 stars all around!
LF
Lucy F
Nov 8, 2025
5.0
I didn’t get their names, but the staff I am referring to worked the 9 am shift on Saturday, 11/8 at the Palatine branch. The gentleman who stood by the door was friendly and welcoming as he held the door for clients coming in and out of the building. The two tellers were wonderful and professional. I really appreciated their patience when I made a special request to have some of the bills exchanged for newer bills.
BA
Bink A
Jan 3, 2024
1.0
The tall guy had a very bad attitude!!
TE
tiffany elise
Oct 18, 2023
1.0
Bad customer service. Fist in the drive up. Last to be taken care of.
Libertyville is way better
What are the operating hours for PNC Bank's branch at 515 N Hicks Rd, Palatine?
PNC Bank branch is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank at this location have drive-through services?
Yes, the PNC Bank branch offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
What banking products are offered at PNC Bank, Palatine branch?
Products offered include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at this PNC Bank location?
Services include Instant Debit Card Availability, Change Orders, Self Service Express Storage Box, ATM Access, Cashier’s Check, Wire Transfers, Handicapped Access, Loan Specialists, and Cash Non-Customer Checks.
How can I schedule an appointment at PNC Bank Palatine branch?
You can schedule an appointment online using PNC's appointment setting page or via the PNC Mobile Banking app.
Is PNC Bank accessible for individuals with disabilities at this location?
Yes, the branch has wheelchair accessible entrances and parking, ensuring accessibility for individuals with disabilities.
Are there other PNC ATM locations near the Palatine branch?
Yes, there is a nearby PNC ATM close to the Palatine branch for convenient cash access.
What dining options are available near PNC Bank in Palatine?
Nearby dining options include Starbucks for coffee and Photo's Hotdogs for fast food, ideal for grabbing a quick bite before or after your banking visit.
Which medical facilities are close to the PNC Bank branch in Palatine?
Nearby medical services include John Fox, MD (internal medicine), Advanced Foot & Ankle (podiatrist), Northwest Community Healthcare at 500, and NCH Medical Group hospital.
What is the address and contact number for PNC Bank in Palatine?
The address is 515 N Hicks Rd, Palatine, IL 60067. The main phone number is +1 847-991-7401.
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