I had a very smooth, professional experience with Lionell Chiero as he processed an IRA rollover for me. Friendly staff and convenient ATM access in front lobby and drive thru.
5 stars all around!
LF
Lucy F
Nov 8, 2025
5.0
I didn’t get their names, but the staff I am referring to worked the 9 am shift on Saturday, 11/8 at the Palatine branch. The gentleman who stood by the door was friendly and welcoming as he held the door for clients coming in and out of the building. The two tellers were wonderful and professional. I really appreciated their patience when I made a special request to have some of the bills exchanged for newer bills.
JR
Javier Ramirez
Aug 12, 2025
1.0
Poor service from the manager, so sad to see all their staff change only to receive a very poor service. The manager Manny was more interested in getting out of work by 5 pm than listening to my concerns on my account, even when knowing I had arrived before closing.
MK
Martina K.
Jun 13, 2025
5.0
I had a great experience at this PNC bank. Ms. Arroyo (I believe that's the correct spelling) was extremely professional and thorough. The clerks at the front were polite and welcoming as well. I didn't make an appointment but had the chance to talk with someone at a timely manner. 11/10 for Spanish speaking associates.
ER
Evelyn R
Oct 29, 2023
5.0
Awesome! Had never been to this location and the lady that took care of me was veryyy helpful! was able to get me in and out quickly and she answered all my questions! there was no line no waiting it was around 2pm so maybe it was the right time to come parking was good a lot of space to park your vehicle no issues there
What are the operating hours for PNC Bank's branch at 515 N Hicks Rd, Palatine?
PNC Bank branch is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank at this location have drive-through services?
Yes, the PNC Bank branch offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
What banking products are offered at PNC Bank, Palatine branch?
Products offered include Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at this PNC Bank location?
Services include Instant Debit Card Availability, Change Orders, Self Service Express Storage Box, ATM Access, Cashier’s Check, Wire Transfers, Handicapped Access, Loan Specialists, and Cash Non-Customer Checks.
How can I schedule an appointment at PNC Bank Palatine branch?
You can schedule an appointment online using PNC's appointment setting page or via the PNC Mobile Banking app.
Is PNC Bank accessible for individuals with disabilities at this location?
Yes, the branch has wheelchair accessible entrances and parking, ensuring accessibility for individuals with disabilities.
Are there other PNC ATM locations near the Palatine branch?
Yes, there is a nearby PNC ATM close to the Palatine branch for convenient cash access.
What dining options are available near PNC Bank in Palatine?
Nearby dining options include Starbucks for coffee and Photo's Hotdogs for fast food, ideal for grabbing a quick bite before or after your banking visit.
Which medical facilities are close to the PNC Bank branch in Palatine?
Nearby medical services include John Fox, MD (internal medicine), Advanced Foot & Ankle (podiatrist), Northwest Community Healthcare at 500, and NCH Medical Group hospital.
What is the address and contact number for PNC Bank in Palatine?
The address is 515 N Hicks Rd, Palatine, IL 60067. The main phone number is +1 847-991-7401.