PNC Bank

3.5
28 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
1501 E College Ave, Normal, IL
61761, United States

Hours

Reviews

3.5
28 reviews
5 stars
15
4 stars
1
3 stars
3
2 stars
1
1 star
8
  • MS
    M K Shelton
    Apr 8, 2025
    5.0
    I would just like to shout out to Carissa M. who assisted my family yesterday with opening of estate accounts due to a death in the family. She also set up new accounts for bill payments based on our needs but did so in way that would not cost us extra fees! She was very gracious, patient and helpful and I don’t think we could’ve made it through without her. Amazing Customer Service!
  • JJ
    Jay Jackson
    Jun 10, 2024
    1.0
    I’m a local here and my bank is not located here in town, I come here often to exchange my smaller bills into larger ones. A gentleman is usually the one who helps me but today I was dealing with an older white lady about her late 50s early 60s tells me that I can not exchange my bills due to the fact I don’t have a PNC account. I just mentioned I come here often to exchange bills the customer service she displayed was very piss poor and made absolutely no sense. Being black in small towns like this I deal with a lot of I’m sorry I can’t help you. I changing bulls is not iilegal or against policy if it has been done here at this location multiple times prior to your none sense like make it make sense. I went across the street to Commerce Bank they were great and did the exchange with no issues or questions that’s how you suppose to treat customers with great service.
  • MC
    Maddie Cleveland
    Mar 24, 2022
    5.0
    Eduardo was a teller that helped me when I walked in randomly and he helped me to raise my credit limit on my visa! I’m actually a manager at another financial institution that’s not PNC in normal, IL and I was super impressed with his professionalism and knowledge about the Pnc cash reward Visa. I didn’t even know I had almost $200 in cash rewards from using my credit card the past few years and he transferred it into my account. Great job Eduardo!!
  • SS
    shadlesMcgee
    Apr 3, 2019
    1.0
    Im a first time home buying and was in the market looking for a good mortage officer i started at PNC bank with a guy name josh he was friendly but never called me back which i felt was cause he didnt take me serious caused i wasnt trying to spent 100K. go else where theres many other banks that will compete for your money!!!

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank at 1501 E College Ave, Normal, IL?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does PNC Bank offer drive-through banking services?

Yes, the PNC Bank branch offers drive-through banking services available Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.