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Banterra Bank

About

BankATMFinance CompanyMortgage Lender
At Banterra, we understand that banking is about relationships. It’s understanding your goals, and being the financial partner you need to help achieve those goals. We knew that in the beginning with a small bank in Ridgway, Illinois in 1975. We know that now as the largest, locally-owned bank in the region, with branches in four states and more than $1.3 billion in assets. We have the security and products that you expect from mega banks, with the local-style, personal service you want in a regional community bank. Whether you are a potential or current customer, or one of our valued shareholders, we appreciate the opportunity to serve you. We are committed to our communities, to you, and to our more than 400+ employees.

Location

Banterra Bank
3520 Broadway St, Mt Vernon, IL
62864, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.