The old woman with short white hair (may be the manager) is incredibly rude and doesn’t respect your privacy or safety. I was closing on a house last yr and needed to do a wire transfer and she was way too into my business asking me what I’m doing with the money and about my closing. I know it’s “protocol” but she was being loud and there was a man standing literally right behind me and I felt so uncomfortable and unsafe. By the end of the conversation he probably knew how much I was transferring and my whole life story. I kept giving her one word answers while trying to whisper hoping she’d get the hint but she clearly doesn’t know how to read a room. And now today, I was speaking with one employee at the drive thru who wasn’t giving me any problems at first. Then, this old woman came out of nowhere and scolded me and cut me off telling me I can’t do a transfer for my sister who has a joint business acct with me (we’ve done this hundreds of times) she left the window I called back to speak with her and she left, then the employee was very rude and was cutting me off when I’ve been a customer here my whole life. Now I’ll be switching branches because not only are they slow as it is with their service and always have turn overs I don’t need their attitude on top of that.
DB
Dilkhush Bhayani
Jul 19, 2025
1.0
Went twice to see customer service , waited for 30 plus minutes.
Everyone is busy on phone .. did not care about customer time.
took an apointment to see banker but dd not get attended. Left without seeing banker.
BF
Beejay Fabams
Jul 4, 2025
5.0
Very customer friendly and reliable 👌
AM
Alejandro Miranda
Jun 28, 2025
5.0
Always friendly and helpful every time
GC
Greg Czaykowski
May 28, 2025
1.0
As soon as you enter that location.. one polish old lady (worker) is looking into your “wallet” we as a clients do not have privacy of signing the checks before deposit. Please train your employees and tell them to stay in their area of work. I love PNC and i am long time client but this lady just lost me as a client for your location. I felt discriminated. Thank you for your business., will never stop in tour location again.
What are the operating hours of PNC Bank in Mt Prospect?
PNC Bank in Mt Prospect is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank Mt Prospect offer drive-through banking services?
Yes, the drive-through at PNC Bank Mt Prospect operates Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What banking products and services are available at PNC Bank Mt Prospect?
The bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investments among other services.
Is the PNC Bank Mt Prospect branch wheelchair accessible?
Yes, PNC Bank Mt Prospect has wheelchair accessible entrances and parking, ensuring accessibility for all customers.
Can I schedule an appointment with PNC Bank Mt Prospect online?
Yes, you can schedule an appointment online via PNC's appointment setting page or through their mobile app.
What is the address and contact number for PNC Bank in Mt Prospect?
The address is 935 N Elmhurst Rd, Mt Prospect, IL 60056 and the main phone number is +1 847-577-3310.
Are there any nearby dining options if I visit PNC Bank Mt Prospect?
Yes, nearby dining options include Tropical Smoothie Cafe, MOD Pizza, Outback Steakhouse, Naf Naf Grill, Chick-fil-A, and Poke Bros., among others, providing a variety of cuisines for before or after your banking visit.
Is there convenient parking available near PNC Bank Mt Prospect?
Yes, Mt Prospect parking facilities are available nearby, making it easy to park while visiting the bank or surrounding businesses.
What retail stores are near PNC Bank Mt Prospect for shopping after my visit?
Costco Wholesale and Old Navy are nearby retail stores where you can shop for a variety of goods after your visit to PNC Bank.
Are there financial service providers close to PNC Bank Mt Prospect?
Yes, other financial services nearby include another PNC ATM and Steve O'Neill Insurance Agency, which may be convenient for additional financial needs.