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For over 130 years, First Neighbor Bank, N.A. is proud to be in your communities, owned and operated by your neighbors and working together to serve you. While staying current with technologies, we institute a philosophy of old-fashioned banking. We strive daily to remain on a first name basis with our customers. With locations in Arthur, Casey, Charleston, Greenup, Mattoon, Neoga, Newman, Paris and Toledo, Illinois, our drive is to remain community focused and retain our small-town values to better serve the personal and business financial needs of our current and future customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.