This profile is uncertified and using publicly sourced data
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Business Details
About
BankATMMortgage Lender
Northwest Bank opened its first office in Rockford at 3106 N. Rockton Ave. on April 21, 1972; providing the area with community banking services. Over the years we expanded, opening our second location in Loves Park, followed by our third branch at 125 Phelps Ave. in Rockford. In 2005, Northwest Bank brought services to Machesney Park when we opened our fourth office at 1100 Ralston Road. In Fall 2012, we formed a partnership with Vision Mortgage. The two groups combined to open the Northwest Bank Mortgage. In October 2018, we expanded services & opened a fifth branch at 4402 Peak Dr. in Loves Park. Northwest Bank has been part of Foresight Financial Group since 1989.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.