BCU is a not-for-profit, member-owned Credit Union that is dedicated to Empowering People to Discover Financial Freedom and is driven by its commitment to providing a fast, easy, secure banking experience and extraordinary service for over 350,000 members. The BCU membership includes employees and families of employers that are focused on the financial well-being of their workforce; those who live or work in northern Illinois, southern Wisconsin, and the island of Puerto Rico; and subscribers of BCU’s wholly owned Credit Union Service Organization, Life. Money. You. ®. All BCU members enjoy lifetime access to financial services and well-being programming that inspire confidence through the brand promise “Here today for your tomorrow".
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.