Prairie State Bank & Trust offers simple, reliable banking for individuals and businesses of all sizes. Our services include checking and savings accounts, personal and business lending, and easy-to-use digital banking—delivered with local expertise and personalized service. Proudly serving the Jacksonville area community with hometown service and local decision-making.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.