PNC Bank

2.9
42 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
4605 N Illinois St, Fairview Heights, IL
62208, United States

Hours

Reviews

2.9
42 reviews
5 stars
16
4 stars
2
3 stars
4
2 stars
2
1 star
18
  • DC
    Dwayne Chatman
    Oct 10, 2025
    1.0
    This bank doesn't deserve a 1 star. Do not waste your time with them. I opened up an account and made a deposit and was given a debit card and a day later they decided not to give me an account and refused to give my deposit back saying I have to wait on a physical check.
  • DH
    Drew Harris
    Sep 16, 2025
    5.0
    Tyler and Yolanda have always been a big help when I go into the branch. Amber is the best branch manager I have ever worked with! Great people!
  • AH
    Amanda Hodge
    Aug 21, 2025
    5.0
    I have been with PNC for over 15+ years! Amber always goes above and beyond and has a welcoming spirit educating me on all my options when I have questions or challenges. She is the best!!!!
  • PP
    P Phillips
    Aug 19, 2025
    5.0
    This branch is absolutely amazing. I have been doing business with them since college and the Manager has been nothing short of exceptional.
  • TL
    Thiala Lawson
    Aug 15, 2025
    1.0
    I used the inside ATM on August 9th. I made a large deposit and the ATM malfunctioned and kept 1,970 of my money. I immediately called the customer service and filed a dispute while still In the room. I then contacted the Bank On Monday and was told that there was nothing they could do but wait for the investigation to complete, which could take up to 45 days. I know they balanced their ATM yesterday and still tell me that I have to wait for the investigation and dispute to finish. I did finally get a provisional credit. But what I want to know is them telling me yes we have your money and will fix it immediately. But all I get is their BS about their policy and process. Their customer service and branch manager is awful. No compassion, apologies, or care. I will be pulling my accounts from this bank

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank in Fairview Heights?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does PNC Bank in Fairview Heights offer drive-through banking services?

Yes, the Fairview Heights branch offers drive-through banking from 9:00 AM to 5:00 PM Monday through Friday.