Routinely slow service. There will be three customers in the store and three workers and yet there is still a 10 minute wait on a drive through process.
Of all the branches I've been to, this is the worst and I gladly drive further to avoid them.
JD
J D
Oct 2, 2025
1.0
Incompetent and unprofessional staff, bordering on criminally negligent. Virtually no knowledge of how to protect their clients from scams. The incompetency reaches a point where they will even RECOMMEND actions that put your accounts/funds at risk, and will hang up on you when you question them on it. I’ve never contemplated filing a complaint with the FTC before, but this location’s staff may drive me to do so before their idiocy actually harms a client. If you MUST bank with PNC in general, do yourself the service of never using this location.
IL
Ivan Leyva
Aug 30, 2025
5.0
Working with Ana was awesome. From the first phone call I made, to the signing of our paperwork on our private party auto loan. She is easy to work with, knowledgeable, kind & Spanish speaking. Good service 👍🏼 took care of us the same day I called & returned following day to close the deal. Definitely recommend Ana!
DT
Darwin Tapia
Dec 27, 2022
1.0
This place needs better management, the employees speak about their social life with each other while the customers need service and are waiting. They also chose to sent me my Debit Card by mail, which never arrived to my house, when they could've just simply printed it there. This speaks unprofessionalism on many levels.
CS
Customer Service
Sep 12, 2018
5.0
I've been banking at this facility for 2 years. The staff is polite and professional.
What are the regular opening hours for PNC Bank at 850 Summit St, Elgin?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank at Elgin Summit offer drive-through banking?
Yes, this PNC Bank branch offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
Is PNC Bank at Elgin Summit wheelchair accessible?
Yes, this branch has wheelchair accessible entrance and parking to accommodate customers with disabilities.
What banking products and services does PNC Bank provide at this location?
Products offered include checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments. Services include change orders, ATM availability, cashier's checks, wire transfers, loans specialist assistance, and cashing non-customer checks.
How can I schedule an appointment at PNC Bank Elgin Summit branch?
You can schedule an appointment online via PNC's appointment setting website or use the PNC Mobile Banking app available on iOS and Android to book your visit.
What is the contact phone number for PNC Bank at Elgin Summit?
The main phone number is +1 847-622-3175. There is also a toll-free number: +1 888-762-2265.
What is the address of PNC Bank branch in Elgin?
The PNC Bank branch is located at 850 Summit St, Elgin, Illinois, 60120, USA.
Are there nearby places where I can grab a coffee near PNC Bank Elgin Summit?
Yes, Dunkin' is located nearby and offers coffee, donuts, and smoothies, which you can enjoy before or after your banking visit.
Are there dining options near PNC Bank Elgin Summit for a quick meal?
Yes, there are several nearby restaurants including Wingstop for fast food chicken, Chinese Wok for Asian cuisine, and Paleteria La Michoacana for Mexican treats.
What local services and shops are close to PNC Bank Elgin Summit that might be useful?
Nearby you can find essential services such as Kid Care Medical pediatrician, O'Reilly Auto Parts, Bruce King: Allstate Insurance, and Liberty Tax Service which may be convenient for customers visiting the bank.