At Bank of Madison County we are invested in making our community stronger and providing the best experience for our clients. “Smaller Bank, Bigger Service, Stronger Community” is not just a tagline; it’s a promise. Our commitment to client and community service is and will always be at the forefront of everything we do. As a division of Bank of Belleville, we bring the
cumulative regional strength to service the entire Metro-East.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.