Absolutely amazing experience today. The staff went above and beyond to take care of me and entertain my son. Switching to this branch immediately
BR
Beatrice Rosa
Nov 5, 2025
1.0
Worst branch in the city. I was a scam victim and the branch practically did nothing to help. Their protection for check deposits is very weak and not secured, making the bank more vulnerable to scams!! Also I had proof that I was scammed and the branch manager didn’t even bother to consult or look at my account. Would not recommend Pnc….. no protection on your money, the branch manager was very rude! Closed this account after some years banking with them, there scammers too! You can deposit any check and they give the funds without verifying, putting there clients account in jeopardy, I bet I won’t have this problem with chase!
HH
Haley Hagen
Oct 15, 2025
5.0
I was visiting Chicago from Michigan for a concert and ended up losing my debit card (rookie mistake!). Luckily, Marion was there to completely save my weekend! She was so sweet, helpful, and had me back up and running in no time. The others who greeted me at the door were also so respectful and quick to help. Thank you so much, Marion — and the whole team — you’re the best!
SL
Sherry Lawyer
Mar 5, 2019
1.0
Been going to this bank Before this bank Became PNC and one of the tellers today told me and my Mother u have to have 2 ID she said this is their policy. I said to her ok but this is the only bank that I no of that ask for 2 ID. She said because this is the GHETTO. I'm done with this local. I went to other PNC and gave them one ID and cash my check With no problem.
RG
Reynaldo Garcia
Apr 5, 2017
5.0
We do our banking here from my company a storage facility and they all ROCK AT THIS BANK!!!!
What products and services does PNC Bank offer at the 2154 W Madison St location?
PNC Bank offers checking and savings accounts, credit cards, auto loans, home equity, mortgage services, investments, online banking, and bill pay services at this location.
What are the operating hours for PNC Bank on weekends?
PNC Bank is open on Saturdays from 9:00 AM to 1:00 PM and is closed on Sundays.
Does PNC Bank require appointments for banking services?
PNC Bank does not require appointments for general services, but certain services like Medallion and Notary require scheduling an appointment via phone or online.
Is PNC Bank accessible for customers with disabilities?
Yes, PNC Bank provides wheelchair accessible entrances and parking to accommodate customers with disabilities.
Can I get an instant debit card at this PNC Bank branch?
Yes, instant debit card availability is offered at this PNC Bank branch.
What nearby public transportation options can help me reach PNC Bank at 2154 W Madison St?
The CTA Bus Stop 15384 is nearby, providing convenient bus access to PNC Bank for customers using public transit.
Are there any nearby educational or library facilities close to PNC Bank?
Yes, nearby you can find Chicago Public Library, Manning Branch Library, Robert N Dett Elementary, Herbert 001Elementary 003School, and Michael Barlow Center, which may be useful if you are visiting the area for educational purposes.
What nearby community organizations are near PNC Bank for social or religious activities?
Nearby organizations include New Dimensions Church Inc, Metropolitan Missionary Baptist Church, St. Malachy Parish, Jordan Boys and Girls Club, and St Leonard's Ministries, offering community and religious services.
How can I schedule an appointment or get more information about services at PNC Bank?
You can schedule appointments online via PNC's appointment setting page or use the PNC Mobile Banking app available on iOS and Android devices.
What is the contact phone number for PNC Bank at 2154 W Madison St?
You can reach PNC Bank at this location by calling the main phone number: +1 312-850-2670 or toll-free at +1 888-762-2265.