PNC Bank

3.4
24 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
2154 W Madison St, Chicago, IL
60612, United States

Hours

Reviews

3.4
24 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
3
1 star
7
  • SF
    Sarah Family
    Nov 22, 2025
    5.0
    Absolutely amazing experience today. The staff went above and beyond to take care of me and entertain my son. Switching to this branch immediately
  • BR
    Beatrice Rosa
    Nov 5, 2025
    1.0
    Worst branch in the city. I was a scam victim and the branch practically did nothing to help. Their protection for check deposits is very weak and not secured, making the bank more vulnerable to scams!! Also I had proof that I was scammed and the branch manager didn’t even bother to consult or look at my account. Would not recommend Pnc….. no protection on your money, the branch manager was very rude! Closed this account after some years banking with them, there scammers too! You can deposit any check and they give the funds without verifying, putting there clients account in jeopardy, I bet I won’t have this problem with chase!
  • HH
    Haley Hagen
    Oct 15, 2025
    5.0
    I was visiting Chicago from Michigan for a concert and ended up losing my debit card (rookie mistake!). Luckily, Marion was there to completely save my weekend! She was so sweet, helpful, and had me back up and running in no time. The others who greeted me at the door were also so respectful and quick to help. Thank you so much, Marion — and the whole team — you’re the best!
  • RR
    RW
    Oct 30, 2018
    1.0
    One cashier. 10 minute wait. Unbelievable.
  • KZ
    Kate Z
    Oct 16, 2017
    5.0
    Superb customer service from the teller to the manager. They offered me coffee/water while I waited.

Frequently Asked Questions About PNC Bank

What products and services does PNC Bank offer at the 2154 W Madison St location?

PNC Bank offers checking and savings accounts, credit cards, auto loans, home equity, mortgage services, investments, online banking, and bill pay services at this location.

What are the operating hours for PNC Bank on weekends?

PNC Bank is open on Saturdays from 9:00 AM to 1:00 PM and is closed on Sundays.