Carol Stream Currency Exchange

Reviews

• OO

  Omar

  Nov 14, 2025
  1.0
  I was in here today to cash my check, the lady at the window is extremely rude. Her name is Kim, she raised her voice at me numerous times. She was being very sarcastic with me. I won't Come here again, and I dont recommend this place to anybody. She provides very bad service.
• HH

  Hope

  Nov 4, 2025
  1.0
  Blonde elder lady with glasses far left when you’re looking at the glass windows probably the Mannager cause she’s on some Power trip and so rude. Wouldn’t answer my questions without an attitude I had to remind her she works in customer service and I took my service to a different location because I’ve seen her act this way with others. Theres standing by procedures and there’s my way or the highway way and she’s not the fi
• AD

  Antoinette Davis

  Oct 4, 2025
  1.0
  The worst customer service experience provided by cashier KIM. I wait patiently in a long line only trying to get $6 in quarters only to be met with a rude cashier telling me I need to pay a quarter just to get $6 in quarters. I am aware that they charge for rolls of quarters which is crazy work in itself but I understand rolling quarters is a job so got to make some type of money from it but for a cashier to tell me I need to pay a quarter just for an even exchange of $6 in quarters was outrageous. I visit plenty of currency exchange to get quarters specifically and was never met with that demeanor or verbiage of having to pay for even exchange of funds. Even after having a call customer service who knew the location well for bad and negative reports. The cashier still kept the same demeanor even after being informed by her Superior that 25 cents was not the correct charge and to provide me the service I should have already gotten 15 minutes ahead of time. I hope if I ever have to visit this location again I will not have to encounter someone such as Kim and the attitude and demeanor she presents while working in a customer facing business.
• LB

  luann binder

  Sep 25, 2025
  5.0
  Kim is the best and I've seen her deal with many sorts of people she is honest and professional and definitely not racist
• YB

  Yeliz Bilgi

  Sep 4, 2025
  1.0
  I asked a simple question, how much it will cost me to renew my license plate sticker. She only told me „our fee is $9.xx.“ I asked what my total would be, and she just hanged up on me 🥲 why? 🤦‍♀️

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