PNC Bank

Reviews

• LC

  Lisa C

  5 days ago
  1.0
  Unhelpful and rude
• CL

  Chavas Life

  Aug 22, 2024
  5.0
  Tom was very helpful with our transaction
• CK

  Charles Knell

  Aug 3, 2023
  5.0
  Staff is very friendly and helpful
• DL

  Daniel Levy

  Dec 28, 2021
  1.0
  Completely unhelpful
• TW

  Tom Williams

  Oct 25, 2019
  1.0
  This review pertains to PNC's business checking accounts and credit cards in general. PNC has continually made the operation of our business more difficult. A few examples are as follows...despite owning a joint business account with multiple authorized users, only one external account is permitted. If each owner would like to take an equitable distribution, it's not possible and has to be funneled through one external account - creating added accounting and admin work. Additionally, the online portal does a poor job of tracking activity outisde of six months...again, causing additional leg work on the business end. As a solution, we thought we could avoid most of these issues by transitioning our business checking to a competitor, while leaving our PNC business credit cards in place due to the automatic payments to various vendors that have been established over the years. Recently, we were planning for a larger than normal expense that exceeded our credit limit by $300 (keep in mind, our credit limit is quite low to begin with at $6K). Despite seven years with no issues and never missing a payment, PNC refused to increase our credit limit without completing a time consuming credit increase application, which will take further time for approval. Once again, PNC has presented an obstacle in conducting business - which we were ultimately forced to seek an alternative means of payment in order to meet the expense in a timely manner.

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