PNC Bank

Reviews

• MR

  Michael Rossier

  Oct 7, 2025
  1.0
  They want to hold your checks for a week...im closing my account soon
• LG

  Lawrence Graves

  Oct 9, 2023
  1.0
  The tellers seem to never be around and the drive-through ATM is broken every time I come through, so what's the point? Save yourself the hassle and bank literally anywhere else.
• CP

  Candace Perkins

  Jul 20, 2022
  1.0
  I'm fairly new to PNC however, I'm not new to banking in general. I've lost my debit card and needed to get a replacement this has happened in the past and I've visited a branch to retrieve a new one. However In Arlington heights at this branch they have there own set of rules. I called The branch prior to arriving around 10am and inquired about the replacement spoke with The only rep that's there Orlando who informed me I needed two pieces of ID I've never been required two forms of ID in which I informed The teller he told me maybe I should go somewhere else. I hung up and called back and asked for a manager. No one was available. So I requested a call back. I called Other places that I've been to in the past in Chicago and even the customer service number and was told that only one form of ID is needed to get the replacement card. After finding my passport I head to the location. When I arrive I asked Orlando the teller and for the manager now the card machine doesn't work when I arrive and within a two hour time frame no one could call me back to let me know. There was absolutely no other customers present but there stating there busy and the machine doesn't work once I've arrived. I feel discriminate against and has had this issue escalated to higher management bc the customer service has stated only one form of ID is needed no matter where you go.
• AY

  A Y

  May 2, 2019
  5.0
  no queues. perfect service. Free coffee

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