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3.7
9 reviews
5 stars
6
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- CWCheryl W.Apr 14, 20231.0I worked with Roger Schumacher to inquire about a bank loan. He was slow to respond, often would not respond without my prompting. He requested documents that I had already sent him and calculated certain things wrong, just generally poor attention to detail. I would say it's hard for a small local bank to attract good talent but I have worked with small local banks with some stellar VPs. If you want good customer service and responsive staff I would go somewhere else. There are plenty of other banks to choose from.
- ANAnthony NMar 2, 20225.0Roger timely took care well of what I need. Love this local bank!
- RBRichard BaldwinAug 6, 20215.0Angie is on her game and the sweetest teller I have ever met.
- OCOrlando ChavezFeb 9, 20211.0Horrible bank. My experience has been horrible wit the new lady handling my loan. Sometimes I feel like she doesn’t know what she is doing and makes things up. STAY AWAY FROM THIS BANK!!!
- PJPeter JacobsMar 7, 20195.0Angie went above and beyond when the ATM glitched after hours. She got my money back same day without hassle. Very happy with Idaho first bank.
Frequently Asked Questions About Idaho First Bank
What are the regular business hours of Idaho First Bank?
Idaho First Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Idaho First Bank offer drive-through banking services?
Yes, the Idaho First Bank Boise Branch offers drive-through banking Monday to Friday from 8:30 AM to 5:00 PM.
Is Idaho First Bank open on holidays?
Idaho First Bank is closed on the following holidays: November 27, 2025 (Thanksgiving), December 25, 2025 (Christmas), and January 1, 2026 (New Year's Day).
What types of loan products does Idaho First Bank provide?
Idaho First Bank offers a variety of loans including personal loans, home mortgages, home equity loans, home equity lines of credit, auto loans, student loans, and business loans.
Where is Idaho First Bank located?
The Boise Branch of Idaho First Bank is located at 209 North 12th Street, Boise, ID 83702, United States.
What digital banking apps are available for Idaho First Bank customers?
Customers can use the Idaho First Bank mobile apps available on iOS and Android. iOS app is at https://apps.apple.com/us/app/idaho-first-bank-app/id1625331821 and Android app at https://play.google.com/store/apps/details?id=com.idahofirstbank2.grip&hl=en_US.
How can I contact Idaho First Bank's customer support?
You can reach Idaho First Bank customer support via email at customersupport@idahofirstbank.com or by phone at +1 208-493-5650. A toll-free number is also available at +1 866-634-2760.
What are some dining options near Idaho First Bank's Boise Branch?
Nearby dining options include Oasis, a restaurant and bar; Brother Brown's Underground, a barbecue restaurant; and Green's Deli, a sandwich shop and café. These are convenient spots to grab a meal before or after your banking visit.
Are there entertainment venues near Idaho First Bank in Boise?
Yes, entertainment options nearby include El Korah and Shrine Social Club, both music venues and bars, offering live concerts and events near the bank's location.
Which transportation options are available near Idaho First Bank's Boise location?
Greyhound Bus Lines provides transportation services close to Idaho First Bank, making it convenient for travelers to reach the bank or continue their journey after a visit.