This profile is uncertified and using publicly sourced data
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Business Details
About
BankATMBusiness Banking ServiceMortgage Lender
Fidelity Bank is your source for competitive lending opportunities and safe, secure and convenient banking services. Locally-owned and locally-managed, Fidelity Bank is committed to providing our customers with the personalized services they need to achieve their personal and professional banking goals. We believe banking should be easy, which is why we’re dedicated to providing clear, fast and easy-to-understand information. Fidelity Bank continues to enhance our services and offerings to support our customers and communities. Stop by our West Des Moines location to learn how we can help you achieve your unique goals.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.