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Midland Credit Union is a full financial cooperative open to people who live or work in Polk and contiguous counties (Adair, Adams, Audubon, Boone, Cass, Dallas, Guthrie, Harrison, Henry, Jasper, Keokuk, Louisa, Madison, Mahaska, Marion, Mills, Montgomery, Polk, Pottawattamie, Shelby, Story, Union, Warren, and Washington, in Iowa).
We offer banking, loans, auto loan, mortgage, checking, savings, credit cards, insurance, youth accounts, online and mobile banking, CDs, Home equity line of credit, Student loan, recreation loan and more. Come check out the Midland Difference!
Location
Hours
Reviews
4.3
60 reviews
5 stars
41
4 stars
10
3 stars
2
2 stars0
1 star
7
- TBTimothy Blair4 days ago5.0Personable, friendly and great rates.
- CACarly AndersonOct 24, 20255.0We recently worked with Baylie, Audrey, and Hayley on our home equity loan, and we’re so appreciative of their help throughout the process. They communicated clearly, worked well together, and made sure everything came together just as we needed. Great team, great service, great care.
- VHvicki hannanOct 10, 20255.0Not thrilled with remote deposit rules, but Caitlyn was amazing at helping me figure out another solution. She went the extra mile, was super pleasant and helpful! Way to go Caitlyn, keep crushing it! 10 star review, give her a raise and a bonus and all the medals! :)
- JJJeffrey Brewington JrJul 31, 20255.0Excellent
- BSBrie StoutJul 21, 20251.0Cannot wait to close my account here. I opened my account online, went into the Bondurant branch to sign paperwork. Seemed fairly simple. Took well beyond the timeframe I was told to get my debit card, which I half attributed to the holiday, but even with that, there’s no reason it should have taken this long. I was never given a membership packet of any sort, any of the multiple times I set foot in the branch. Today I went to deposit a check and advised the teller I needed to cash it whichever way would get the funds to me the fastest as I needed the money. She quickly deposits it and sends me on my way. An hour later I’m buying groceries and my card keeps declining. I call the bank to find out what’s going on and the girl who cashed my check answers and tells me that I’m in the new member period and all my checks will be held for 9 days. Ok so you didn’t tell me that when I was face to face with you? I explain to her that I needed that money and had she told me this I wouldn’t have cashed it there, she puts me on hold then proceeds to blame me for the situation. Telling me I received a member packet and it was in there. I asked here to tell me when I received it? She couldn’t. Refused to take account or offer any sort of apology for putting me in this situation and got snippy with me when I told her that she could have relayed this to me before cashing my check. The bondurant branch has great service, everybody there is kind and thorough, but my god. A simple “I apologize I overlooked this and didn’t mention it to you” could have changed the course, now when this check deposits I’ll be closing my account and washing my hands of this archaic bank. You can’t use Zelle, they don’t partner with plaid or GIACT so getting direct deposit set up is a pain as well. Just not a good business model and horrible customer service.
Frequently Asked Questions About Midland Credit Union
What products and services does Midland Credit Union offer?
Midland Credit Union offers banking services including loans, auto loans, mortgage loans, checking and savings accounts, credit cards, insurance, youth accounts, online and mobile banking, CDs, home equity line of credit, student loans, and recreation loans.
Who is eligible to join Midland Credit Union?
Midland Credit Union is open to people who live or work in Polk and contiguous counties in Iowa, including Adair, Adams, Audubon, Boone, Cass, Dallas, Guthrie, Harrison, Henry, Jasper, Keokuk, Louisa, Madison, Mahaska, Marion, Mills, Montgomery, Polk, Pottawattamie, Shelby, Story, Union, Warren, and Washington counties.
Where is Midland Credit Union located?
Midland Credit Union is located at 2891 106th Street, Urbandale, Iowa, 50322, USA.
What are the regular business hours of Midland Credit Union?
Monday, Tuesday, Thursday, and Friday from 8:30 AM to 5:00 PM, Wednesday from 9:30 AM to 5:00 PM. The credit union is closed on Saturdays and Sundays.
Is Midland Credit Union open on holidays?
Midland Credit Union is closed on certain holidays, including Veterans Day (Nov 11), Thanksgiving Day and the following day (Nov 27 and 28), Christmas Eve and Christmas Day (Dec 24 and 25), New Year's Eve (Dec 31), Martin Luther King Jr. Day (Jan 19), and Presidents' Day (Feb 16).
How can I contact Midland Credit Union?
You can contact Midland Credit Union by phone at +1 515-278-1994 or visit their website at https://midlandcu.org/.
Does Midland Credit Union offer online and mobile banking services?
Yes, Midland Credit Union offers online and mobile banking services, including a mobile banking app for ease of managing your accounts.
How can public transit users reach Midland Credit Union?
HIRTA Public Transit is a nearby travel service that can help customers reach Midland Credit Union conveniently in Urbandale, Iowa.
Are there any mortgage brokers near Midland Credit Union?
Yes, Mortgage Producers and Sarai Dreher - Loan Officer are nearby mortgage brokers, providing additional mortgage resources close to Midland Credit Union's location.
What other financial services are available around Midland Credit Union?
Nearby, you'll find other financial service providers including PMMIC Insurance, Nationwide Mutual Insurance Company, Gardiner and Company CPAs, and MSG Payment Systems, offering insurance, accounting, and payment solutions.