Convenient, quick and always friendly, our Shenandoah Drive-Up location is here to make everyday banking easier for our customers. Whether you're on the go or just need fast service from a trusted local team, we’re proud to offer a smooth, efficient experience rooted in the same community-focused care you expect from Bank Iowa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.