We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, checking and savings accounts, and loans that will fit your lifestyle.
Trever Olsen, the vice president, is a boss. Nuff said.
DK
Danielle Kuchenmeister
Jun 5, 2022
5.0
Jill went above and beyond with exceptional customer service staying past closing time and doing more than any banker/teller usually does especially for a non customer of the bank. If there was a location where I live I would definitely be a customer!
RM
Ron Muhlenbruck
Apr 11, 2022
5.0
I enjoy that the drive through is open on Saturday mornings. When I was still working this determined my choice of banks. I really appreciate this service.
MM
Marge Markham
Mar 30, 2022
5.0
Thak you for great service!
TE
Tom Erickson
Apr 6, 2021
5.0
Have provided every service a bank should offer at a professional and personal manor. Have been treated as a number at other banks but not here. Thanks for the great service! Highly recommend!!!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank?
First Citizens Bank is open Monday to Thursday from 9:00 AM to 3:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
Does First Citizens Bank have drive-through banking services?
Yes, the bank offers drive-through services Monday through Thursday from 8:00 AM to 4:00 PM, Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 11:00 AM.
Are there any holiday closures or special hours at First Citizens Bank?
The bank is closed on November 11, November 27, December 25, and January 1. It has reduced hours on December 24 from 8:30 AM to 12:00 PM and is open December 31 from 8:30 AM to 4:00 PM.
Where is First Citizens Bank located?
First Citizens Bank is located at 501 Main St, Osage, IA 50461, United States.
What products and services does First Citizens Bank offer?
They offer checking and savings accounts, certificates of deposit, various loans including personal, home, auto, and student loans, business and commercial banking, safe deposit boxes, debit cards, direct deposit, and online banking services.
How can I contact First Citizens Bank?
You can reach First Citizens Bank by phone at +1 800-423-1602.
Is there an app available for First Citizens Bank customers?
Yes, First Citizens Bank has a mobile app available for Android on the Google Play Store and for iOS on the Apple App Store.
What nearby places can I visit around First Citizens Bank?
Nearby places include American Legion for community events, Emmalee’s Massage and Bodyworks for relaxation, and Rural Outfitters for clothing shopping, all conveniently close to the bank's location.
Are there dining options near First Citizens Bank?
Yes, nearby dining options include Limestone Brewers (a brewery and pizza restaurant), Lucy's Lunch Box (diner and coffee shop), and Cabin Coffee restaurant, ideal for grabbing a meal or coffee before or after your banking visit.
What public services are located near First Citizens Bank?
Osage Iowa Police Department and Osage Fire Department are nearby, providing important public safety services close to the bank.
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