Exterior photo of First Citizens Bank Mason City Iowa State Street branch

Brand Certified

First Citizens Bank

3.8

(10 reviews)

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Business Details

33 E State St, Mason City, IA

50401, United States

(800) 423-1602

https://myfcb.bank/

About

BankBusiness Banking ServiceATMOnline Banking

We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, checking and savings accounts, and loans that will fit your lifestyle.

Details

Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable

Location

First Citizens Bank

33 E State St, Mason City, IA

50401, United States

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Hours

Monday9:00 AM - 4:00 PM

Tuesday9:00 AM - 4:00 PM

Wednesday9:00 AM - 4:00 PM

Thursday9:00 AM - 4:00 PM

Friday9:00 AM - 5:00 PM

SaturdayClosed

SundayClosed

2026-05-25Closed

2026-06-19Closed

2026-07-03Closed

2026-09-07Closed

2026-10-12Closed

2026-11-11Closed

2026-11-26Closed

2026-12-249:00 AM - 12:00 PM

2026-12-25Closed

2026-12-319:00 AM - 4:00 PM

2027-01-01Closed

Reviews

3.8

10 reviews

5 stars

4 stars

3 stars

2 stars

1 star

JG
Jared Gardner
Aug 19, 2021
1.0
Absolutly the worst customer service experience in my life. Front of house secruitary needs to be removed. Shes the single reason why ive choosen not to do my banking here. I dont work here, it is YOUR JOB! To call and confirm the funds to realease a hold. But you never took it upon yourself to call. PURE LAZINESS! Unacceptable! I hope you find a different career becausr you have zero passion for banking and customer service! DONT BANK HERE
JT
james truax
Jul 21, 2018
1.0
Was good now overdrafts like crazy what this bank they put your debits hope every they please to get money from poor people

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Certified March 01, 2026Yext Knowledge Graph

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