This is a horrible bank. They don't have manners. Don't recommend. Always problems with online banking.
MG
Michael giza
May 20, 2025
1.0
My wife and I have had many problems with this Bank. One time I called to confirm that my wife could talk to them because for some reason they needed to talk to me in order to talk to my wife even though we had a joint account and are married. I wanted to change my email on my login and a lady scoffed because when I was trying to have my wife have the same login as me she didn't like that idea she kept insisting that my wife had to have her own separate login even though we had a joint account and again are married! One time a lady got sarcastic with me and asked me if I wanted to shut my account down now just because I told her that I was getting sick of this bank and that I was going to be leaving the bank soon! They are out of line there and very immature and this bank has been robbed before. I've banked at this bank for 7 years before I closed my account and they barely waved any overdraft fees not that I was overdrafting all the time but pretty sad they couldn't help somebody that has been banking there for a long time. My wife and I had a friend that used to work there and she left because it was a terrible Bank. I do not recommend this bank to anybody and will be spreading the word to everybody not to go here. Also there's always problems with their online banking and they have constant maintenance issues going on especially on the weekends when you need to use your online banking the most. My wife and I were on a vacation one time in California and Chicago and they shut down the account because we were in a different state instead of calling or texting first so I had to call them to let them know that we were out of state and we were the ones using our debit cards. They should call or text first before they just shut down your cards so you're not stranded. We told you guys that we were going to leave and you guys didn't listen so good luck with future clients.
HS
Heather Spears
Mar 21, 2023
5.0
Great service and wonderful bank.
MM
Mozart1220
Apr 30, 2020
5.0
My only issue was when they changed names, they closed the branch close to us and now I have to drive across town a bit.
But the service is great, and they saved our lives helping us with a loan.
Frequently Asked Questions About Cedar Rapids Bank & Trust
What services does Cedar Rapids Bank & Trust offer?
Cedar Rapids Bank & Trust provides full service commercial and consumer banking, trust, and asset management services.
Where is Cedar Rapids Bank & Trust located?
It is located at 5400 Council St NE, Cedar Rapids, IA 52402, United States.
What are the operating hours of Cedar Rapids Bank & Trust?
The bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When was Cedar Rapids Bank & Trust established?
The bank was established in 2001.
How can I contact Cedar Rapids Bank & Trust by phone?
You can reach the bank by phone at +1 319-862-2728.
What is the bank's slogan or featured message?
Their featured message is: "People you can bank on."
Are there dining options close to Cedar Rapids Bank & Trust?
Yes, nearby dining options include Subway, Oyama Japanese Steakhouse, and Oyama Sushi & Steakhouse, which you might visit before or after your banking appointment.
What fitness or recreational facilities are near Cedar Rapids Bank & Trust?
Nearby fitness and recreational facilities include Revolution Martial Arts, Cross Fit Cedar Rapids, Sky Zone Trampoline Park, and Play Lab Action Park, providing varied options for exercise and entertainment.
Are there other banks or ATMs nearby Cedar Rapids Bank & Trust?
Yes, US Bank and a U.S. Bank ATM are nearby, which can be useful if you need additional banking services or cash access.
What personal care services are located near Cedar Rapids Bank & Trust?
Nearby personal care options include Fancy Nails & Spa, Neon Dragon Piercing, Ageless Appeal Med Spa, and Awaken Vitality Massage & Wellness Studio, great for relaxation after your visit to the bank.