Certified by HawaiiUSA Federal Credit Union • Apr 05, 2026
Credit UnionBusiness Banking ServiceBankSavings and Loan AssociationFinancial ConsultantHawaiiUSA
HawaiiUSA Federal Credit Union is Hawaii’s largest credit union. Serving individuals and businesses through 13 branch locations statewide and convenient online services, HawaiiUSA is dedicated to the financial wellness of families, businesses, and local communities.
Its members benefit from valuable banking services such as rewards checking accounts, credit cards with perks, mortgages, and certificates to help them make the most of their savings.
Originally opened in 1936 as a credit union for educators, for nearly 90 years HawaiiUSA has inspired a culture of giving that is rooted in education and has since expanded to other areas of community need that impact financial health.
Details
Drive-throughNot available
Wheelchair accessible entranceAvailable
Location
Certified by HawaiiUSA Federal Credit Union • Apr 05, 2026
Certified by HawaiiUSA Federal Credit Union • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/20269:00 AM - 1:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
3.8
57 reviews
5 stars
33
4 stars
5
3 stars
3
2 stars
5
1 star
11
PH
Princess Tai hook
Mar 29, 2026
5.0
Great service
VC
V Corbett
Mar 28, 2026
3.0
It’s I guess company policy. I had tried to cash a check on my mine and baby’s name which declined online said two names go to bank. Spoke to customer service about it. Went in they said you have to open account on baby’s name to cash it. Have had account here for over a decade. Closed mine. Will close joint account soon too. I don’t get how other banks can I’ve called talked to three banks but my bank can’t endorse and deposit. Was very disappointed.
BN
Bud Thats My Real Name
Mar 18, 2026
1.0
I dont owe this company money. I have a document showing debt settled. 5 years later i just found out that i am on the chex system. I called to let them know about their mistake, and the lady who helped me over the phone said she would send me a txt. 5 years later i dont have that phone. She said she couldnt help me. Imagine doing nothing wrong and being penalized for it. I appreciate the attempt to help but not everyone keeps their number for life. You should verify my identity in 20 other ways like you always have. If you want to have an account with a bank that cant fix their own mistakes then this is your bank
SS
Sean Scott
Jan 27, 2026
5.0
AMAZING CUSTOMER SERVICE. I was locked out of my account and had a lot of basic questions. MARK helped me out and I was in and out within 10 minutes.
EC
Ernest Chu
Dec 30, 2025
1.0
Applied for a mortgage refinance. Got an email saying that they don’t expect to be able to review our application until over 6 months out from today. Should put a disclaimer on your site so people don’t spend hours filling out your application only to be told your application can’t even be reviewed for over half a year.
Frequently Asked Questions About HawaiiUSA Federal Credit Union
What is HawaiiUSA Federal Credit Union's Routing Number?
321379410
What are the operating hours of HawaiiUSA Federal Credit Union Main Branch?
The Main Branch is open Monday to Friday from 9 AM to 5 PM and on Saturdays from 9 AM to 1 PM. It is closed on Sundays and certain holidays like November 11, November 27, and December 25, 2025.
Where is the HawaiiUSA Federal Credit Union Main Branch located?
It is located at 1226 College Walk, Honolulu, HI 96817, USA.
How can I contact HawaiiUSA Federal Credit Union by phone or email?
You can call them at +1 808-534-4300 or toll-free at +1 800-379-1300. For email inquiries, use contactus@hawaiiusafcu.com.
What types of financial products does HawaiiUSA Federal Credit Union offer?
They offer a variety of products including HELOC, auto loans, personal loans, share draft accounts, rewards credit cards, savings accounts, mortgages, and more.
Does HawaiiUSA Federal Credit Union offer online and mobile banking options?
Yes, they provide convenient online banking services and have mobile apps available for Android and iOS.
Is HawaiiUSA Federal Credit Union accessible for people with disabilities?
Yes, the Main Branch has wheelchair accessible entrances and parking, but it does not have a unisex restroom or drive-through service.
What nearby ATMs can I find close to HawaiiUSA Federal Credit Union Main Branch?
The Bank of Hawaii ATM is nearby and convenient if you need additional ATM services near the credit union.
Are there any nearby community services or non-profits close to HawaiiUSA Federal Credit Union?
Yes, nearby you can find community organizations such as Hawaii HomeOwnership Center, Hawaii Realtors, Malama Aina Foundation, and the Hawaii Immigrant Justice Center which may offer resources before or after your banking visit.
Can I visit any parks or recreational areas near HawaiiUSA Federal Credit Union Main Branch?
Yes, Beretania Community Park and Beretania Playground are nearby, offering a nice place to relax or take children before or after your visit to the credit union.
What social media channels can I follow for updates from HawaiiUSA Federal Credit Union?
You can follow HawaiiUSA Federal Credit Union on Facebook, LinkedIn, Instagram (@hawaiiusafcu), TikTok, Twitter (@hiusafcu), and YouTube for the latest news and updates.
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