The Queen-Ward branch of American Savings Bank is conveniently located right in the heart of Kakaako. The branch features a full range of banking services. Whether you need a personal checking account or tools to help you manage business finances, the team at our Queen-Ward branch can help. Looking to buy a home on Oahu? Our Home Loan Officers at the Queen-Ward Home Loan Center can help you search for the perfect loan program. We offer a variety of loan types, including jumbo loans, conforming loans, and government-back loan programs like VA loans for military veterans.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.