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HFS Federal Credit Union - Prince Kuhio Plaza

About

Credit UnionATMBankLoan Agency
Our Credit Union started with very humble beginnings; a group of nine individuals came together to meet one simple need: making credit available to those with small means. Over eighty years later, HFS still holds onto its same sense of ‘ohana with a deep desire to help those in our community to succeed and grow. Helping you reach your goals is what we’re all about. Membership is open to all who live, work, worship, attend school, volunteer or participate in associations headquartered on the island of Hawai’i. We have six branches island-wide and serve over 50,000 members. Come talk story with our staff, you'll quickly see why we are the credit union where caring counts.

Location

HFS Federal Credit Union - Prince Kuhio Plaza
111 Puainako Street, Hilo, HI
96720, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.