Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money on weekdays?
Post Office Travel Money is open from 09:00 to 17:30 Monday to Friday.
Is Post Office Travel Money open on Sundays?
No, Post Office Travel Money is closed on Sundays.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load Euro, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, Czech Koruna, Danish Kroner, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
What identification is required when buying or exchanging currency in branch?
If paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Identity verification may also be required electronically for some transactions with a permanent UK residential address.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a Travel Money Refund Guarantee, refunding currency within 28 days of purchase if your trip is cancelled.
Where is Post Office Travel Money located?
It is located at 225 Dewsbury Road, Wakefield, West Yorkshire, WF2 9BZ, United Kingdom.
What nearby places can I visit when I come to Post Office Travel Money?
Nearby, you can visit Dewsbury Road Post Office for postal services, Costa Express for coffee, and Morrison's supermarket for groceries and cafe options.
Is there a nearby post office close to Post Office Travel Money?
Yes, Dewsbury Road Post Office and Post Office-Dewsbury Road are nearby, providing additional postal and retail services.
Which nearby coffee shops can I visit near Post Office Travel Money?
Costa Express, Rita's Sandwich Bar and Cafe, and Morrisons Cafe are nearby options where you can enjoy coffee or a meal before or after your visit.
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